A travel agent’s role is a customer-focused position offering a fully comprehensive travel service to the public for their holiday and travel requirements. The ability to build strong relationships with clients to develop confidence and trust to maintain a long-term working relationship is imperative. Your dedicated customer role is vital and seen as essential in achieving company objectives ensuring we always exceed customer expectations.
If you’re looking for a new challenge, live within commuting distance, and think you can fit the bill, please get in touch.
Join our exciting and vibrant travel agency in Horbury.
Your duties will include:
* Completing CRM to record Leads/Enquiries/Bookings
* Arranging flights, insurance, accommodation, and any holiday extras
* Use experience to offer advice and recommendations to clients on various destinations
* Using a booking system to secure holidays or liaise with tour operators for more tailor-made arrangements
* Advising clients on travel arrangements and pre departure rules, e.g. visas and passports
* General booking requirements.
* Meeting sales/profit targets
* Preparing and maintaining offers for window/website/Facebook (x20 offers per month)
* Concise communication with customers so they understand fully (jargon-free and easy to understand)
* So go and do a bit of Facebook stalking, google us to your heart’s content, and if that doesn’t put you o...