About the Job
Our cashiers are in many ways the face of our business. The job involves interacting with our customers, accepting, and processing payments for goods, a range of activities to administer sales and transactions, and providing amazing customer service experiences which help make Harvey Norman a great place to shop.
Your Job
Your tasks – your tasks will include:
* Receiving payment by cash, cheque, credit-cards, vouchers, or automatic debits.
* Computing and recording transactions and ensuring 100% accuracy for all register transactions.
* Maintain the Cash Desk to company standards at all times by completing daily housekeeping duties including dusting, cleaning and merchandise presentation.
* Cash handling and safe custody of collecting cash.
* Build customer loyalty by providing a great, friendly, and professional service; be attentive to customer’s needs and aim to exceed customer expectations.
* Answer and follow up on all customer enquiries at the cash desk and on the phone.
* Adherence to the Cashier Policies and Procedures at all times.
* Familiarise yourself with current sales, advertising campaigns and company initiatives.
Your Profile
Your knowledge, skills and experience include:
* Experience and Qualifications– A Levels or equivalent is required. Must have experience working face to face with the public in a customer service role.
* Preferably have 1-3 years hospitality or tourism service or face to face retailing experience. Basic level excel is necessary.
* Customer Orientated – Ability to build customer loyalty through providing great friendly and professional service.
* Confident, Outgoing and People Orientated– Have a warm, friendly demeanour and actively take opportunities to be social and interact with customers.
* Strong Numerical & Logical Ability– Have the ability to handle, count and deal with money; to work with numbers in a competent way.
* Hardworking, Conscientious, & Self Motivated – Have a high degree of personal and interpersonal energy at all times. The ability to work under pressure and achieve results.
Why people join us
* We’re dynamic and growing!
* Fun, high energy work environment.
* Culture of developing and promoting from within the company.
* Our entrepreneurial spirit.
* Generous staff discounts.
Additional Information
* This is a permanent contract with a 6-month probation period.
* We need employees to be flexible about when they work, covering store opening hours, including days, evenings, weekends and public holidays.
* The successful candidate will be required to attend a company induction day.
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