Job Title: Subject Specialist Advisor
Salary: £35,200-£45,700 per annum
Location: Cambridge - Triangle
Contract: Full time, Permanent, 35 hours per week
Start date: April 2026
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
As a Subject Specialist Advisor for Cambridge International, you will have an excellent understanding of your subject area and the needs of our schools. This expertise will enable you to effectively support teachers with our qualifications. We are looking for candidates to support in one or more of the following subjects:
* Art
* Music
* Drama
* Mathematics
* ICT/Computer Science
You will work closely with internal colleagues, providing feedback from teachers to ensure that our products, services, and support meet the needs of our customers. In addition to specialising in a particular subject area, you will also be expected to offer support in other subject areas, with assistance from second-line support.
About the Subject Specialist Advisor role
As a member of a customer facing team, your responsibilities will include:
* Representing our brand and reputation as you support teachers with subject-specific queries
* Responding to customer contact through emails and calls, providing a high-quality service to support schools and teachers to deliver our qualifications.
* Being a trusted expert in your field and have a passion for your subject.
* Having an excellent understanding of our qualifications.
* Covering a range of syllabuses in your subject area and you will be responsible for advising on IGCSE, O level, International AS and A Levels.
* Engaging with internal stakeholders to provide customer feedback to enable the development of products, services, and support
* Monitoring subject forums and responding to questions on the discussion boards, creating a customer community which is inclusive and supportive.
* Helping create, update, and maintain help centre articles.
About you
We are looking for:
* Knowledge of assessment in education
* Experience in planning and delivering qualifications
* Educated to degree Level in the subject area where the portfolio focuses or equivalent experience
* Professional experience in the subject area where the portfolio focuses
* IT literate (proficient in the use of MS Office)
* Excellent communication skills – written and verbal
* Confidence with customer data / GDPR
* Accuracy and attention to detail
* Ability to manage workload in pressured situations
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:
* Group personal pension scheme
* Discretionary annual bonus
* Life assurance up to 4 x annual salary
* Private medical and Permanent Health Insurance
* Green travel schemes
* 28 days annual leave plus bank holidays
We also offer flexible and hybrid working options from day one. We will consider any work arrangements if you wish to work flexibly or require adjustments due to a disability.
Ready to pursue potential? Apply now.
We review applications on an ongoing basis, with a closing date for all applications being 25 October 2025 and interviews are scheduled to take place on w/c 3rd October onwards.
As a part of the interview process, you may be asked to prepare something role specific prior to your interview.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
Why join us
Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Apply now for a Subject Specialist Advisor