Receptionist & Admin Assistant
Location: Notts County Football Club, Nottingham, UK
Salary: Competitive, depending on experience
Hours: 8.30am to 4.30pm Monday to Friday (Job share would be considered)
Reception & Enquiries
* Act as the first point of contact for all visitors, supporters and stakeholders.
* Answer and manage incoming calls, emails and face-to-face enquiries professionally.
* Respond to ticketing, matchday and general club queries, escalating where appropriate.
* Handle enquiries from media, commercial partners and recruitment applicants, directing them to the relevant departments.
* Manage supporter and general public enquiries, ensuring a high standard of customer service.
* Maintain a welcoming, organised and presentable reception area at all times.
* Manage visitor sign-in procedures, issue passes and maintain visitor logs.
* Manage incoming and outgoing post, deliveries and couriers.
Administration
* Provide general administrative support including correspondence, data entry and record keeping.
* Support recruitment administration, including managing enquiries, coordinating interviews and updating club systems.
* Assist with staffing and rota management using online systems (experience of Human Force or similar desirable).
* Raise and process invoices and support basic finance administration, including purchase orders and reconciliations as required.
* Maintain accurate records for suppliers and deliveries, logging queries and liaising with internal teams to resolve issues promptly.
* Coordinate communications with internal departments (football operations, commercial, ticketing, groundstaff) and external stakeholders (leagues, FA, suppliers and partners).
* Support meeting room bookings, hospitality arrangements and preparation of facilities as required.
* Assist with stock control and ordering of office supplies.
Additional Responsibilities
* Promote and uphold the club's commitment to Equality, Diversity and Inclusion (EDI), ensuring all individuals are treated with dignity and respect.
* Adhere to safeguarding policies and procedures, remaining vigilant to concerns involving children and adults at risk and reporting appropriately.
* Maintain confidentiality and handle sensitive information in accordance with data protection requirements (e.g. GDPR).
* Support health and safety procedures, reporting hazards and ensuring compliance with club policies.
* Participate in mandatory training including safeguarding, EDI and health & safety.
* Provide administrative or operational support across departments as required during busy periods.
* Undertake any other duties appropriate to the level of the post as reasonably required by management.
How to Apply
To apply, please request and submit your application form to:
Closing Date
Close of business: 28th February 2026
Applications received after this date will not be considered.
Appointment is subject to receipt of two satisfactory professional or personal references.
Safeguarding Statement
Notts County Football Club is fully committed to safeguarding children and adults at risk across our Club. As such, we adhere to Safer Recruitment processes and for some roles a satisfactory enhanced disclosure via the Disclosure & Barring Service may be required prior to starting in a role at the Club.
Equality, Diversity and Inclusion Statement
Notts County Football Club is committed to promoting equality of opportunity, fairness of treatment, dignity at work, and a healthy work–life balance. The Club is dedicated to eliminating all forms of unlawful discrimination, harassment, and victimisation in the workplace.
The Club aims to foster a working environment in which all individuals are able to maximise their potential and contribute fully, free from discrimination or harassment, and in which all employment-related decisions are made solely on the basis of merit.
Notts County Football Club is committed to treating all employees and job applicants equally and fairly, regardless of sex, marital or civil partnership status, gender reassignment, sexual orientation, race, colour, nationality, ethnic or national origin, culture, religion or belief, age, or disability.
Job Types: Full-time, Part-time, Permanent
Pay: From £24,000.00 per year
Expected hours: No more than 35 per week
Benefits:
* Bereavement leave
* Company events
* Company pension
* Employee discount
* Enhanced maternity leave
* Gym membership
* On-site parking
* Store discount
Ability to commute/relocate:
* Nottingham NG2 3HJ: reliably commute or plan to relocate before starting work (required)
Experience:
* Administrative: 1 year (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person