The provided job description contains relevant information but lacks clarity and proper formatting. Here is a refined version with improved structure and readability:
Job Responsibilities
1. Establish a suitable resolution for both the customer and the business in a timely manner.
2. Identify opportunities to maximise growth and revenue through cross-selling, referring to specialist sales teams where appropriate.
3. Identify and escalate process issues, offering suggestions and ideas for suitable resolutions.
4. Increase customer loyalty and reduce churn by working in synergy with other departments.
5. Maintain strong communication skills—communicating clearly and concisely with detailed accuracy is a priority.
Qualifications
* Ability to work effectively in a fast-paced, sales-focused environment.
* Proficient with all Microsoft Office packages.
* Ability to understand, analyse, and interpret data.
* Take ownership of issues and follow through to resolution.
* Excellent questioning and listening skills to pinpoint issues accurately.
* Positive attitude with a flexible approach to work.
Additional Information
What are the benefits of working at Daisy?
Our ethos is simple: the more you put in, the more you get out.
We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted the UK's Telecoms company in 2023.
Here are some of the benefits we offer:
* 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days
* Professional development opportunities to help you achieve your personal goals
* Eye care vouchers and discounted Medicash membership
* Sim deals for you and your family/friends
* Access to discounts and savings at over 1,200 retailers
* An additional day off on your birthday or if you're getting married
#J-18808-Ljbffr