Speedy are the UK’s leading hire provider, offering the widest range of tools, specialist hire equipment, plant and support services – everything for every job. We’re currently looking for a friendly and customer-focused Hire Desk Controller to join our team, based at our Haydock depot. This is a full-time role, working 37.5 hours per week, Monday to Friday. As a Hire Desk Controller, you’ll be at the heart of our operations and a key point of contact for our customers. You’ll play a vital role in delivering outstanding service by building strong relationships and coordinating the entire hire process – from taking the initial enquiry through to delivery and collection. You’ll work closely with colleagues across the depot to ensure everything runs smoothly and our customers receive the best possible experience. Your day-to-day role will be mainly desk-based, working alongside teams such as stock, transport, and engineering to make sure equipment is available, orders are fulfilled efficiently, and any queries are resolved quickly and professionally. To help you succeed in this role, you’ll ideally bring: Strong organisational skills and attention to detail Confident communication skills, both written and verbal A flexible and adaptable approach to work A genuine desire to learn and develop A full UK driving licence Previous experience in the hire industry, or in a similar sales or operational role The ability to support your team in delivering our ESG Strategy – Decade to Deliver What will we provide? We’ll give you everything you need to thrive. From day one, you’ll receive full on-the-job training, with support from our dedicated product and systems training teams. We’re passionate about helping our people grow and offer tailored development opportunities to suit individual goals. We take pride in recognising potential and promoting from within, creating real career progression across the business. Speedy also operates an industry-leading Work Life Balance initiative, reflecting our commitment to colleague wellbeing and our People First culture. We’re always happy to discuss flexible working options, including flexible start and finish times, shorter days, term-time hours, and job share opportunities where possible. What we offer: 26 days holiday (plus bank holidays) Life assurance Pension scheme Canteen facilities 95% discount across the Speedy brand Training, development and clear career progression opportunities Voluntary Health Cash Plan My Staff Shop – discounts and offers across many well-known retailers Green Commute Initiative – Cycle to Work scheme PAM – Employee Assistance Programme (EAP): free and confidential support for wellbeing, legal, financial, and personal matters Career Line of Sight, giving you a clear view of progression and development opportunities across the Speedy Group Please note, we reserve the right to close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as possible. Some roles within the Speedy Group UK&I may require a DBS, credit, or security clearance check. Speedy is an equal opportunities employer, committed to embracing diversity and creating an inclusive environment where everyone can do their best work. You can view our ESG and governance policies here: https://www.speedyservices.com/esg/governance All applicants will be considered without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity, or disability. Proof of right to work in the UK will be required before employment begins.