Are you an experienced, pro-active facilities professional ready to make a difference to young lives in Doncaster? Join us as our Facilities Manager and help to provide and improve services that young people and families can rely on.
We are looking for an organised person to take the lead on managing our properties to ensure safe, functional, clean and welcoming facilities. This will include preparing reports, carrying out audit checks and associated administrative duties.
You will be responsible for ensuring that the buildings meet Health and Safety standards, and that relevant procedures are being complied with.
You will be working with our established systems, conducting regular checks to ensure that the buildings and site are properly maintained, cleaned and well-presented. This will include supervisory responsibilities and the oversight of external contractors.
As a part of our management team, you will be involved in dealing with staffing, client or other issues across the organisation as they arise, and you will be part of our On Call rota.
You will be able to develop a strong understanding of our various services and users, and particularly the issues arising in an accommodation setting for young people.
You will have strong recent experience, an understanding of relevant Health and Safety / maintenance issues and great organisational skills.
Job Purpose
To carry out a variety of duties overseeing the safety, maintenance, upkeep and cleaning of YMCA Doncaster’s properties and premises.
Main Responsibilities
* To be responsible for ensuring that all facilities comply with Health and Safety, maintenance and organisational standards, that procedures are in place and complied with, and that matters arising are addressed promptly.
* To provide line management to the facilities team including recruitment, induction and training.
* To engage and oversee contractors in accordance with policy requirements, including proactive safety testing and the resolution of repairs.
* To ensure that appropriate Health and Safety risk assessments are in place to cover the scope of the YMCA’s premises and activities.
* To ensure that appropriate Health and Safety inductions and toolbox talks are completed for staff, volunteers, residents and others as required.
* To advise senior staff on matters impacting policies or procedures, and to bring day-to-day experience to developmental / strategic discussions.
* To contribute to gathering information and evidence relating to the regulatory framework for registered providers, safety issues and other licencing and similar matters.
* To oversee compliance with a designated Health and Safety standard (currently CHAS).
* To manage specified income and expenditure budgets, ensuring good value and identifying cost-saving opportunities.
* To provide regular and occasional reports as required, including for the monitoring of targets.
* To complete audits and the checking of records, and to deal with designated matters arising including coaching and instruction of staff at various levels.
* To manage relationships with commercial letting and car parking customers.
* To oversee IT provision across YMCA Doncaster, working with the external contractor as necessary.
* To assist with the oversight of insurance arrangements, including renewals and claims.
* To monitor the use and supply of utilities including where efficiency and cost savings can be achieved.
* To ensure that efficient requisitioning procedures are in place.
* To ensure the accurate collection and reporting of data and other information.
* To cover accommodation, reception or other duties where necessary in times of absence or vacancies.
* To act as a shift Duty Manager, including dealing with any safeguarding, staffing, client or other issues arising during periods of duty.
* To be part of the On Call rota with two or three others, responding effectively to concerns. This will include finding cover in the case of sickness or other absence, or covering a shift at short notice when no other cover is available.
* To develop and maintain appropriately professional relationships with clients, users and other staff, and to maintain confidentiality at all times.
* To represent senior staff and the Association positively in all relationships, both internal and external.
* To work within the policies and procedures of YMCA Doncaster, and to contribute to their development.
* Other reasonable duties as required from time to time by the Line Manager.
Person Specification
* Recent relevant experience of facilities management including Health & Safety compliance.
* Educated to level three or higher, preferably with a relevant qualification in Health & Safety or Facilities Management.
* Experience of managing a complex and unpredictable workload effectively.
* Experience of managing people including induction, regular supervision and performance management.
* Experience of efficient task management, including giving clear instruction and taking remedial action where necessary.
* Able to work within organisational procedures and clear structures.
* Experience of monitoring performance and meeting targets.
* Able to be assertive and persistent where necessary to get things done.
* Understanding of the key Health & Safety and maintenance issues relevant to YMCA Doncaster.
* Able to develop a strong understanding of YMCA Doncaster’s services and users, and to adapt as changes take place.
* Able to take a proactive and preventative approach to the work.
* Strong organisational and administrative skills, including attention to detail when inputting data and creating reports.
* Able to use Microsoft Word and Excel to a high standard, and able to implement or adapt to new technologies where efficiency can be improved.
* Effective verbal and written communication skills, including the ability to communicate well with colleagues as well as with customers or clients with complex needs and / or challenging behaviours.
* Capable of taking responsibility for unexpected situations and making significant decisions in accordance with policy.
* Able to carry out monitoring patrols across indoor and outdoor areas including four floors and two stairways, and to deal with any issues arising.
* Experience of maintaining confidentiality and appropriate relationships, and a clear understanding of the importance of those.
* Able to work varied and unsociable hours where needed.
* Able to cover as part of the On Call rota and to attend site within two hours in the event of an emergency.