Hospitality Host - Worcester Sixways Stadium - Worcester, Worcestershire Job Description As a member of our hospitality team at Sixways Stadium, your primary responsibility will be to deliver outstanding customer service to guests during matches and other events. You will play a key role in creating a positive and memorable experience by providing a high-quality drinks service, responding to guest enquiries, and maintaining a clean and well-organised working environment. At Sixways Stadium, we are committed to diversity and inclusivity and welcome applications from candidates of all backgrounds. If you have hospitality experience and a passion for delivering exceptional service, we would love to hear from you. Job Requirements Must be 18 years of age or older. Previous hospitality experience preferred. Excellent customer service and communication skills. Ability to work efficiently in a fast-paced environment. Strong multitasking and organisational skills. Flexibility to work evenings, weekends, and holidays. Ability to stand for extended periods. Knowledge of food and beverage safety regulations. Positive attitude, professional appearance, and strong team ethic. Job Responsibilities Provide a warm, friendly, and professional welcome to all guests. Take and accurately process orders in a timely manner. Serve drinks in line with our high service standards. Process payments accurately using point-of-sale (POS) systems. Respond to guest enquiries and provide information about the stadium, events, and services. Maintain clean and organised work areas, including bars, counters, and service stations. Assist with setting up and breaking down hospitality areas before and after events. Monitor and replenish bar stock to ensure consistent availability. Follow all health and safety regulations, including food handling and hygiene standards. Work collaboratively with team members and supervisors to ensure smooth operations and excellent guest satisfaction.