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Marketing & operations assistant

Mundford
JBI
Operations assistant
£28,000 a year
Posted: 21 September
Offer description

Join a Growing Industrial Tech Startup

We're a new and growing industrial technology startup based in Norfolk, developing and supplying equipment and robotics across the UK. We're looking for someone practical, motivated, and keen to get stuck in.

This role is hands-on and varied. One day you might be posting on LinkedIn, the next helping with customer orders or putting together a product video. It's ideal for someone who enjoys learning new things and wants to grow with a business rather than just clock in and out.

Key Responsibilities

Customer & Sales Support

Answer customer enquiries in a clear and friendly way

Process orders, keep records up to date, and arrange deliveries

Provide simple aftersales support and follow-ups

Marketing & Growth

Post updates and content on LinkedIn to promote the business

Create straightforward brochures, proposals, and marketing content using tools like Canva

Make and edit short product videos for our website, YouTube, and ads

Help keep our online store and campaigns updated

Suggest new ideas to attract and keep customers

Operations & Admin

Organise order paperwork and keep things tidy

Help with packing and shipping when needed

Support improvements to how we work as the business grows

What We're Looking For

Someone motivated, proactive, and eager to learn

Good communication and organisational skills

Comfortable using a computer (Word, Excel, email, online tools)

A bit of creativity – able to make simple designs (Canva/Photoshop) and basic video edits

Happy to switch between desk work and practical tasks

Previous experience is useful, but the right attitude is far more important

The Ideal Candidate

This isn't a routine nine-to-five. We're looking for someone who will take ownership, put forward ideas, and enjoy being part of building a business from the ground up. If you're ambitious, adaptable, and ready to learn, we'd like to hear from you.

A Note for Applicants

We know this role covers a lot of different tasks, and we don't expect anyone to know everything on day one. The most important thing is attitude. If you're willing to learn and keen to get involved, we'll support you to pick up the skills along the way.

Monday - Friday 9:30 - 6pm

Standard UK Paid 20 days holiday + Bank Holidays

Working at JJB Corporation UK LTD is nothing like working anywhere else in Norfolk UK. We are a Lean Manufacturing company on a journey to create a culture of eliminating waste and giving our customers the best experience possible, with deep roots embracing respect for people and resources.

We recommend that you look into "2 Second Lean" and Lean Manufacturing before applying – candidates who do will jump to the top of the pile.

We don't hire just anyone to be a part of our team – candidates must first demonstrate great personal character and exhibit attributes such as:

* Respect for People and Resources
* Compassion for others
* Curiosity
* Enthusiasm
* Willingness to Learn
* Willingness to Change
* A Deep Desire to Improve
* Urgency
* Maintain Clear Focus
* Relentless Attention to Detail
* Creativity
* A Desire to Elevate Others

We strive for operational excellence and perfection in our work, Each day we develop to enhance the experience for our customers and provide exceptional quality without compromise.

We don't just focus on today's work, we are concerned about tomorrow, next year, 5 years and 10 years in the future. As we model Japanese culture, we have learned that quality = trust and trust = survival.

Our Company Culture:

Each morning we develop ourselves with a daily morning meeting and then 3S (sort, sweep, standardise).

As part of our Lean Journey, each team member is required to make one improvement daily to eliminate waste and increase efficiency, If you want a place where your voice is heard and your ideas are implemented, this is the place for you.

We do not have a cleaning staff – each team member (including the company owner) is responsible to clean all aspects of our facility (including the break room and toilets) weekly. Our facility, especially our toilets and break room is spotless – every minute

Job Types: Full-time, Permanent

Pay: £28,000.00 per year

Benefits:

* Casual dress
* Employee discount
* Store discount

Application question(s):

* Years Experience using a PC?
* Have you looked into "2 Second Lean" ? any thoughts on it ?

Work Location: In person

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