An excellent opportunity for an experienced Office Administrator / Operations Support to join a well-established company!
Job Type: Full-Time, Permanent.
Salary: £25,000 - £30,000 Per Annum, DOE + Pension.
Location: Caterham CR3 - Moving to Godstone at the end of the year / Jan 2026.
About The Role:
This is a fast-paced, operational admin role where priorities can change quickly. Some days are steady, and other days are extremely busy with calls, emails, urgent tasks, and real-time scheduling changes. You’ll need to switch between tasks instantly and pick up exactly where you left off without losing accuracy.
It’s a role for someone who enjoys being busy, thrives under pressure, and can juggle tasks effectively, this job is ideal for the kind of individual who wants to support the team and see that we succeed as a business.
Duties Include but not limited to:
* Answer inbound calls, take clear messages, escalate urgent
* Input/update data in client portals/CAFM and our job system (create jobs, update statuses, upload photos/docs)
* Keep live job notes accurate; send client updates and chase POs/approvals
* Raise/track purchase orders, book couriers/collections, and order materials to spec
* Keep task tracking up-to-date for job progress, parts, and costs
* Support the Ops Director with scheduling, permits/access, RAMS/H&S files, and other admin that frees up their time
* Keep shared inboxes tidy; file quotes, invoices, delivery notes, etc.
Candidate Requirements:
* Confident working solo day-to-day, with a helpful, can-do attitude
* Clear phone manner and strong written English
* Fast, accurate data entry; able to juggle multiple systems
* Solid Microsoft 365 (Outlook/Word/Excel); quick to learn new portals
* Organised, reliable, detail-driven; follows through and closes loops
Nice to have (bonus)
* Experience with client portals/CAFM (FM service portals) or job software like BigChange
* Basic purchasing (raising POs, matching GRNs/invoices).
* Full UK driving licence
Benefits:
* Company pension, free parking, business casual dress code.
* Training on our systems; clear path to growth and training provided
If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration.
The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need