Customer Advisor Dealing with customers both face to face and on the phone Cheltenham new site £27-£30k Tuesday to Saturday 8.30am-5pm Great opportunity to make this your own! What You’ll Be Doing * Acting as the face and voice of the new Cheltenham site, greeting all customers and visitors. * Handling customer enquiries in person, over the phone, and via email in a professional, friendly manner. * Guiding customers through the full sales journey: from enquiry to tour to reservation to move-in. * Converting leads into bookings and promoting units, contents protection, packaging and add-on services. * Managing bookings, payments, move-ins, renewals and customer records through the CRM (HubSpot). * Supporting the wider business by responding to sales calls and email enquiries for additional UK sites. * Ensuring the facility is clean, secure, presentable, and fully operational at all times. * Conducting daily site checks, including gates, units, lighting and security systems. * Maintaining high standards of health & safety and ensuring full compliance with company procedures. * Reporting maintenance issues and supporting operational tasks as required. * Taking ownership of site performance, customer satisfaction, and sales results. Must Haves * 2–3 years’ experience in a customer-facing sales or customer service role. * Proven ability to ...