JOB TITLE – Housekeeping Manager DEPARTMENT – Housekeeping CONTRACT TYPE – Permanent RATE OF PAY - Competitive plus fantastic benefits! HOURS – 40 hours per week over 5 days LOCATION – Newport, NP18 1HQ ID – req5375 OVERVIEW - Join the ‘Greatest story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as Housekeeping Manager at the Celtic Manor Resort - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - * Experience in a four or five-star hotel, leading a housekeeping team. * Strong leadership skills, with the ability to inspire, train, and develop a high-performing team. * A keen eye for detail, ensuring that every room and public space meets impeccable luxury standards. * Adaptability and innovation, with a hands-on approach to problem-solving. * A guest-first mentality, ensuring outstanding service and presentation at all times. IMPLEMENTING OUR ‘YES YOU CAN’ PHILOSOPHY, YOU WILL - * Supporting the Executive Housekeeper to oversee daily operations, ensuring the highest cleanliness and presentation standards. * Assist in scheduling housekeeping staff based on business demands, ensuring efficiency and seamless room turnaround. * Set and maintain world-class housekeeping standards, ensuring every room and public area reflects luxury and excellence. * Recruit, train, and motivate a passionate team to deliver outstanding guest experiences. * Bring a proactive approach, quickly adapting to changes, introducing innovations, and encouraging team ownership and pride. * Ensure your team delivers seamless, five-star service, exceeding guest expectations at every touchpoint. BE RECOGNISED AND REWARDED - As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - * Access to career development training from day one * Discounts on food & beverage and hotel stays * Discounted leisure membership * Free GP virtual appointment service * 24/7 wellbeing helpline * NEST pension scheme * Social Club * Staff appreciation events * Monthly and end-of-year awards GROW WITH US - As a Celtic Collection employee, you will be able to say – * I am equipped, trained, and supported to do THE BEST JOB I CAN * I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS * I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment * I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role * I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED * I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages. IND