Permanent Demand Planner Role OBJECTIVE To manage the demand management interface on behalf of Supply Chain, ensuring that customers maintain appropriate levels of inventory, obtain customer requirements and fulfilment of their orders and work closely with supply planners, International Sales, Finance and third-party suppliers. KEY ACCOUNTABILITIES Manage the key operational interactions with all markets. Obtain confirmed PO’s from customers to meet forecasted requirements Plan, co-ordinate and monitor the end-to-end supply chain, including raw materials, packaging and finished goods and accessories from third-party manufacturers and suppliers through to release to sales in UK and International markets, on time and in full in a GMP compliant manner. Optimise the use of SAP APO, through the maintenance and review of our planning parameters, turning purchase requisitions into purchase orders. Negotiate with suppliers inventory management related parameters; safety stocks, minimum order quantities and lead times as required. Manage new product introductions, packaging changes and customer demands, ensuring volumes and requirements are communicated across the business. Lead month end reporting inc monthly invoicing of 3rd party sales, 39, 66 and 93 reporting with the Finance team. Take account of agreed performance levels, take appropriate corrective actions as required and communicate risks and opportunities to the business as they present. Produce regular KPI reporting across multiple supply chain metrics, including supplier performance Provide customer overview at Monthly S&OP meetings in collaboration with TechOps, Commercial Finance, Quality, Regulatory and MS&T Perform root cause analysis routinely to identify improvements across all aspects of Supply Demand Planning. Own supply chain processes, document and maintain SOPs, constantly identifying and implementing areas of improvement. Manage the movement, receipt and reconciliation of stock PERSONAL SPECIFICATION This role will mainly be office-based. HYBRID 3 DAYS IN THE OFFICE, 2 DAYS WORKING FROM HOME Educated to degree level Excellent spoken and written communication Planning and organisation Problem-solving Interpersonal skills, relationship building with internal and external stakeholders Ability to work under pressure in a progressive and changing environment Sound knowledge of Microsoft packages, Excel to intermediate level Sound knowledge of SAP or similar ERP systems is desirable. Experience of the planning and purchasing cycle, including MRP desirable. Understanding of pre-production and manufacturing processes Pharma Industry experience would be an advantage. GMP/GDP VALUES – Actively embraces and positively demonstrates Company Values Integrity – Each one of us acts ethically in line with the company's internal and external standards. Our actions are led by speaking up and respect. Entrepreneurship – Each one of us drives new ideas and actions, creating future growth and value. Agility – Each one of us leads change with flexibility and decisiveness as part of our ongoing journey of personal development. Each one of us acts in the best interests of the company as a whole rather than our business unit or function, in order to build one successful CORE COMPETENCIES Personal Excellence Manages own daily activity and actively adapts to changing priorities and business demands. Identifies and proposes opportunities for continuous improvement in your own business area and implements them. Delivering Results Understands stakeholder expectations and takes ownership of a task, accepting responsibility for outcomes. Continually seeks opportunities for improvement within their role and takes the initiative to improve performance. Relationship Building and CommunicationBuilds strong relationships, internally and externally, sharing information and working collaboratively to complete tasks as What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4722787