Team Leader (Mat cover) - Manchester Selfridges
Join or sign in to find your next job
Join to apply for the Team Leader (Mat cover) - Manchester Selfridges role at Diesel
Team Leader (Mat cover) - Manchester Selfridges
1 week ago Be among the first 25 applicants
Join to apply for the Team Leader (Mat cover) - Manchester Selfridges role at Diesel
Get AI-powered advice on this job and more exclusive features.
Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores.
Key Responsibilities
* Act and think first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of clients
* Welcome and assist each client providing an excellent in-store experience at all times
* Be a master at storytelling and at the art of asking engaging questions
* Create a long-term authentic bond with clients by making them feel the experience is truly about them
* Deal effectively with customer complaints by liaising with the line manager when necessary.
* Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results
* Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
* Prove Brand and product knowledge
* Manage payment operations including return, refund, remote sales, tax-free in a punctual and accurate manner
* Ensure and maintain the shop floor and visual display high standard, complying with
* Company operational guidelines and stock procedures.
* Contribute to ensure a high level of security and is attentive to prevent product thefts, including tagging garments and merchandise on the floor
* Think innovatively about how we can improve and generate new ways, be up-to-date with new fashion trends and competitors
* Develop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives
* Manage and drive sales by understanding client desires and create a hand-crafted experience for the client to achieve the best sales performance
You
* Caring, authentic, passionate trusted client advisor: an intuitive sales associate with
* a passion for style
* A powerful communicator, handling clients with personal care and empathy and putting the client at the center of every decision
* Courageous with ideas and innovative in your approach, always ready to grow and learn
Key Requirements
* Previous experience in sales roles; Experience in structured Fashion Luxury/Retail
* Companies is a plus;
* Passionate in Retail, Client service and commercial mindset;
* Excellent understanding of the luxury sector and product sensitivity;
* Strong communication skills ;
* Willingness evolve in the organization, willingness to relocate is a plus;
* Digitally aware and open to new ways of working
#DSL
Privacy policy available here: https://apps.otb.net/hr-gdpr/
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Industries
Retail Apparel and Fashion
Referrals increase your chances of interviewing at Diesel by 2x
Get notified about new Team Lead jobs in Manchester, England, United Kingdom.
Manchester, England, United Kingdom 2 days ago
Stockport, England, United Kingdom 4 weeks ago
Manchester, England, United Kingdom 12 hours ago
Manchester, England, United Kingdom 1 week ago
Cheadle Hulme, England, United Kingdom 4 weeks ago
Wythenshawe, England, United Kingdom 5 days ago
Stockport, England, United Kingdom 5 days ago
Manchester, England, United Kingdom 1 week ago
Manchester, England, United Kingdom 6 days ago
Manchester, England, United Kingdom 2 weeks ago
Manchester, England, United Kingdom 1 day ago
Manchester, England, United Kingdom 1 week ago
Customer Sucess Team Lead - Deliveroo for Work (DfW)
Manchester, England, United Kingdom 1 week ago
Greater Manchester, England, United Kingdom 1 week ago
Ashton-Under-Lyne, England, United Kingdom 1 week ago
Oldham, England, United Kingdom 8 hours ago
Manchester, England, United Kingdom 4 days ago
Manchester Area, United Kingdom 6 days ago
St Helens, England, United Kingdom 3 weeks ago
Stockport, England, United Kingdom 1 week ago
Trafford Park, England, United Kingdom 12 hours ago
Manchester, England, United Kingdom 1 month ago
Knutsford, England, United Kingdom 5 hours ago
Stockport, England, United Kingdom 2 days ago
Manchester, England, United Kingdom 1 week ago
Manchester, England, United Kingdom 6 days ago
Manchester, England, United Kingdom 1 week ago
Manchester, England, United Kingdom 20 hours ago
Manchester, England, United Kingdom 3 months ago
Manchester, England, United Kingdom 4 days ago
Manchester, England, United Kingdom 1 week ago
Manchester, England, United Kingdom 5 days ago
Manchester, England, United Kingdom 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr