Calling out to motivated, passionate hard-working individuals who have attention to detail, design, and imagination to work for one of the UK's fastest-growing tile and bathroom retailers...
Tile & Bathroom Mountain are launching a brand-new showroom in a prime location in Hull, with a huge selection of Tiles, Tiling products and Bathrooms on display to view, all at incredibly competitive prices.
We are looking for a talented team of staff to join our fantastic new store in delivering exceptional results and providing exceptional service to our customers to help us maintain our number one position as in the UK. Having a background in the Tile/Bathroom industry would be beneficial but not essential as full product knowledge training will be provided.
You'll be part of a small in-store team whose number one goal is to get to the heart of what customers need for their project. Be it new suggestions for a bathroom or tile revamp, a huge trade order for commercial premises, or recommendations for add on products - you'll understand what customers are looking for and offer solutions that fit their requirements.
Typical tasks include:
* Greeting and liaising with customers when they enter the store
* Providing information and advice on products / product types
* Assessing customers' project needs and providing relevant advice and guidance
* Dealing with requests for quotations
* Understanding customer requirements and suggesting products that suit
* Taking orders and processing payments
* Monitoring stock levels and advising on delivery
* General housekeeping
Our company is built on its reputation for providing outstanding customer care and we are constantly improving our processes to deliver a best-in-class customer experience. As such, the ideal candidate would be able to demonstrate:
* Excellent communication skills
* Highly developed interpersonal skills
* Ability to multitask
* Outstanding customer service skills
* Previous customer-facing retail experience
* Ability to engage and inspire customers
* Confident and professional manner in dealing with a variety of different customer situations
* Ability to work under own initiative
* Flexibility to cover store opening hours including weekends (and work in alternative locations if required).
Standard hours of work are:
Monday to Friday 08:00 – 18:00 with 1 hour lunch
Saturday (on a Rota basis with 1 day off in the week) 09:00 – 17:00
Sunday (on a Rota basis with 1 day off in the week) 10:00 - 16:00
Job Types: Full-time, Permanent
Pay: £25,396.80 per year
Benefits:
* Employee discount
* On-site parking
* Referral programme
Experience:
* Retail sales: 1 year (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person