Overview
Join to apply for the Funeral Service Arranger role at Jeroen den Hartog Photography & Image Processing.
Position: Funeral Service Arranger
Location: Levertons Funeral Services, Dartford
Job Type: Part-Time, Permanent (Monday - Friday, 10am - 2pm)
Salary: £15,277.60 per annum
Role and responsibilities
We’re looking for an empathetic and well-organised individual to join our team as a Funeral Service Arranger. You’ll be the first point of contact for families, offering reassurance and support while ensuring every detail is handled with care and professionalism. Based at our Dartford branch, you’ll manage day-to-day branch operations, support families, maintain high standards, and build trusted local relationships. You’ll also be trained to provide guidance on Funeral Plans and support ceremonial duties when required. Your role contributes to being the arranger of choice in the local community.
Key Responsibilities
* Support families with empathy, professionalism, and attention to detail
* Arrange funerals that meet family wishes, cultural practices, and legal requirements
* Oversee day-to-day branch operations, including administration and presentation
* Liaise with suppliers such as ministers, celebrants, and florists
* Promote Funeral Plan options and guide clients through their choices
* Represent the branch in the local community and contribute to outreach
* Train in Funeral Conducting to assist with ceremonial duties during peak times
* Uphold dignity's standards of professionalism, care, and service
What we are looking for / About you
* Brings compassion, calm, and empathy to emotionally sensitive situations
* Strong communication, organisation, and administrative skills
* Confident working independently with branch-level responsibility
* Comfortable in settings where the deceased may be resting, including chapel visits
* Flexibility to work occasional weekends
* Holds a Full UK Driving Licence (desirable, not essential). Ability to travel to client homes and local branches is important
* Experience in customer service, care, or admin (beneficial - full training provided)
What we offer
* A meaningful career supporting families through difficult times
* Full training and ongoing personal development, including Funeral Plan Consultancy
* The opportunity to take responsibility for a branch and build your local reputation
* 30 - 33 days annual leave, inclusive of bank holidays
* Uniform and all necessary equipment provided
* Company pension, employee assistance programme, and life assurance
Next steps
To join us in this role, simply hit the "apply" button to submit your application and a member of our Talent Acquisition Team will be in touch.
About us
We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. As part of the Dignity Group, we also operate Farewill, the country\'s largest will writer and one of the UK\'s top probate providers, helping families before and after the funeral as well. Today we are over 4,000 people across the UK, driven by the goal of caring for families with compassion.
Important notices
FCA Statement: We are regulated by the FCA, so some roles may be subject to background checks.
Equality, Diversity and Inclusion: We value diverse teams and encourage applications from everyone. If you need accessibility adjustments, please let us know.
Unsolicited submissions from agencies will be accepted as direct applications from candidates; no fees will be payable.
We reserve the right to close or extend closing dates depending on application numbers; early applications are encouraged.
We wouldn’t be able to provide this essential service without our people. If you’d like to be part of a compassionate team dedicated to delivering the highest standards of care, we’d love to hear from you.
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