Role: People Partner
Salary: £50k plus 25 days holiday plus BH, the opportunity to play a pivotal role in shaping colleague experience in a large, diverse workforce. A values-driven environment with a focus on fairness, wellbeing, and inclusion. Career development and progression opportunities.
Job Status: Permanent / Full Time
Location: 3 days per week in London / 2 days WFH or Client Sites - travel expected
Vacancy Reference: VR/05376
Role Description:
Our Client is a leading commercial cleaning and facilities services company, employing over 7,000 colleagues across multiple client sites. Their workforce is at the centre of everything they do, and they are committed to creating a safe, fair, and supportive environment where every colleague can thrive.
They have appointed Bridge Recruitment to source a FM experienced People Partner who will report to the People Director and provide expert support to operational leaders across the business, with a particular focus on employee relations casework, TUPE mobilisations, and redundancy programmes. Acting as a trusted advisor, the role ensures that people processes are compliant, fair, and aligned with company values, while supporting business continuity and colleague wellbeing.
Key Responsibilities:
Employee Relations (ER)
* Act as the lead advisor on complex and sensitive ER cases, including disciplinary, grievance, absence, and performance issues.
* Provide guidance and coaching to managers to handle ER cases effectively and consistently.
* Ensure all ER matters are managed in line with employment legislation, company policy, and best practice.
* Identify ER trends and risks, and recommend proactive interventions to reduce issues.
TUPE & Mobilisation
* Support on the HR aspects of TUPE in- and out-transfers, ensuring full compliance with legislation.
* Coordinate consultation processes with colleagues and trade unions, ensuring clear and transparent communication.
* Partner with operations and client teams to deliver smooth contract mobilisations and demobilisations.
* Act as a subject matter expert on TUPE, providing training and guidance to operational leaders.
Redundancy & Change Programmes
* Provide HR expertise on redundancy programmes, including consultation planning, communication, and compliance.
* Support managers in delivering fair and legally compliant redundancy processes.
* Advise on workforce restructuring, redeployment, and change initiatives to support business needs.
* Ensure colleague experience is prioritised during periods of change.
Stakeholder Support & Leadership
* Partner with operational and functional leaders to resolve people issues in a timely and effective way.
* Build strong relationships with trade union representatives, promoting collaborative working.
* Provide coaching, challenge, and support to leaders on people management capability.
* Escalate risks appropriately, balancing legal, ethical, and commercial considerations.
Experience & Skills Required
* Proven experience as a People Partner in a large, multi-site organisation with a significant frontline workforce.
* Strong track record of managing complex ER casework independently.
* Significant experience in leading TUPE transfers and mobilisations.
* Demonstrated expertise in redundancy and organisational change programmes.
* Solid knowledge of UK employment law and HR best practice.
* Excellent stakeholder management, influencing, and coaching skills.
* Strong organisational skills, with ability to manage multiple priorities simultaneously.