As a SEND Casework Manager, you will straddle both strategic and operational management, as operational lead for West Hertfordshire's Statutory School Age SEND Reviews service. You will act as a point of escalation for complex operational matters as well as complaints. Maintaining an overview of reviews within your half of Hertfordshire with the support of both data and meetings with your team.
With direct line management responsibility for your area's Team Leads (who in turn, each line manage a team of Education, Health and Care (EHC) Coordinators and Review Officers) you will act as a point of leadership and guidance on SEND matters.
You will work in partnership with the other SEND Casework Managers under the leadership of the Service Manager to collectively lead a service of 100+ staff, responsible for 9,000+ children and young people of Statutory School Age who have an EHC Plan.
In addition, other elements of the role include:
* Taking part in strategic meetings
* Chairing triage and casework surgeries to discuss your team's cases
* Undertaking periodic school visits
* Overseeing the transfer of children and young people from one phase of education to another (e.g. primary to secondary)
* Deputise for the Service Manager in their absence
* A key operational decision maker within the SSAS Team
The ideal candidate will have:
* Experienced Manager of both people and strategy
* Experience of working in SEND
* Ability to motivate and support a team to deliver towards a shared vision
* Excellent stakeholder management skills
* Demonstrate experience of partnership working with people from a range of backgrounds
* Excellent knowledge of part 3 of the Children and Families Act 2014, the Equalities Act
* Understanding of the operational realities of delivering statutory SEND processes at scale
* Valid full UK driving licence and regular access to a car are required for this role
We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.
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