We are looking for an enthusiastic and friendly individual to join our team and help deliver an exceptional standard of Customer Experience.
Deputy General Manager
As a Deputy General Manager, you will use your existing experience to ensure the smooth running of the cinema. This diverse role will see you managing the commercial aspects of the cinema. In addition to this, you will be highly visible providing a superior level of customer service and leading the team to deliver an unrivalled cinema experience.
Responsibilities include but are not limited to:
1. Ensuring adequate staffing levels at all times
2. Stock Control
3. Cash reconciliation
4. Addressing and resolving customer complaints
5. Recruitment, induction and training
6. Coaching Cinema Managers, Team Leaders and Team Members
7. Adherence to Health and Safety legislation
8. Monitoring compliance and maintaining standards
9. Delivery of the Company Strategy to be the best place to watch a movie
10. Performance management
11. Operations management
12. Budgetary management
Not only may you be able to see films before they’re open to the public but you will be eligible for the Cineworld Premier Pass which entitles you and up to two guests complimentary cinema visits and discounts on food and drink, so you can all enjoy a night at the movies on us!
Cineworld Cinemas offers a wide variety of benefits; all employees are entitled to 28 days holiday per year (inclusive of bank holidays), you may also want to join our contributory pension scheme, cash back healthcare plan and eye care scheme.
In addition to this we also offer retail incentives and in house competitions where you can win amazing prizes!
At Cineworld we review our benefits on a regular basis and there are lots more rewards to come! *Terms and conditions apply to some benefits.
A Deputy General Manager role within Cineworld Cinemas may provide the path to reach your career aspirations. There is the opportunity to obtain a wealth of experience and develop your skills to potentially progress to a General Manager vacancy. If you have a team focus, a passion for customer service and are looking for a challenging and rewarding role then this is the one for you.
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