Shift Manager / Supervisor – Pizza Hut
Reports to: Restaurant General Manager
Location: Inverness
Salary: £13.50 per hour
Start Date: Immediate
Contract: Full‑Time and Part‑Time options available
Applicants must be 18 years of age or older (required for compliance and closing shifts).
Overview
As the Shift Manager, you are responsible for keeping shifts running smoothly, ensuring customer satisfaction, and engaging the team.
Functional Responsibilities
* Ensure all products served to customers meet rigorous quality standards.
* Oversee effective preparation of all workstations for peak periods.
* Identify and resolve workstation bottlenecks to maintain efficiency.
* Ensure a clean, swift, and efficient operation while complying with all health and safety regulations and operational procedures.
* Actively seek information on restaurant financial and customer measures and demonstrate accountability for growing sales.
Leadership & Culture Responsibilities
* Act as a model by providing consistent leadership and coaching to the team.
* Train new team members and respectfully direct and manage team members during shifts.
* Champion Yum!’s culture and values and foster a positive relationship with fellow team members and customers.
* Prioritise customer needs over tasks and demonstrate positive energy by handling customer issues on the spot.
* Demonstrate a growth mindset by learning from mistakes and working efficiently around problems.
Skills & Qualifications
* Quick‑Service Restaurant or Food Service experience – preferred, but mandatory for the management position.
* Strong leadership potential: ability to coach, direct, and motivate a team.
* Sound communication and interpersonal skills.
* Flexibility: must have availability to work across various shift patterns and be available to work on weekends.
* Ability to exceed customer satisfaction expectations.
Benefits
* Weekly pay – no need to wait for monthly pay day.
* 50% discount at Pizza Hut delivery sites.
* Work with a supportive team focused on your success.
* Ample opportunity to learn and grow, with career progression opportunities within Pizza Hut or wider group businesses.
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