Base pay range
Kings Langley | On-site (Some flex) | £62,500 + Benefits
This range is provided by La Fosse. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Your role is a hands-on EUC Team Lead / Digital Workplace Support Team Lead to take charge of the end-user IT support function. You’ll manage a talented team that keeps the people connected, productive, and supported.
Responsibilities
* Leading and inspiring a Digital Workplace Support Team to deliver an exceptional end-user experience.
* Making sure laptops, mobiles, collaboration tools, and meeting room tech all just work when people need them.
* Driving upgrades, patching, and improvements across desktop and device management platforms.
* Partnering with Service Desk and wider Tech teams to boost first-time fix rates and streamline processes.
* Rolling up your sleeves to provide technical expertise when it matters most.
* Training, mentoring, and sharing knowledge to build a stronger, smarter team.
Experience
* Experience leading a desktop or digital workplace support team.
* Great communication skills, able to explain technical stuff in plain English.
* Strong background in Windows 10/11, Office 365, networking, and hardware support.
* Bonus points for Mac OS, Apple devices, AV systems, and mobile device management (iOS/Android).
* Knowledge of patching tools (SCCM, JAMF, VMware) and ITIL practices.
* A proactive mindset. You spot opportunities to make things smoother, faster, and better.
If you’re ready to lead a team, solve problems that matter, and keep the digital workplace running at its best, apply now.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Staffing and Recruiting and Technology, Information and Media
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