Zscaler SME (Subject Matter Expert) Edinburgh (2 days onsite per week, hybrid working) Salary up to £70,000
About the Role: We are seeking an experienced Zscaler Subject Matter Expert (SME) to manage and support a client's internal Zscaler function. This role involves day-to-day administration, integration with other IT systems, and the delivery of training and best practice guidance to internal teams.
You will be embedded within the clients cyber or network security function, acting as the go-to expert for Zscaler services, including ZIA, ZPA, and related technologies.
Key Responsibilities: Daily administration and optimisation of Zscaler services (ZIA, ZPA, ZDX, etc.)
Monitoring, troubleshooting, and resolving Zscaler-related issues
Managing policies, user configurations, and integrations
Work with internal teams to ensure seamless integration between Zscaler and other security/networking tools (e.g., identity providers, SIEM platforms, endpoint solutions)
Assist in onboarding new applications and services into the Zscaler environment
Develop and deliver training materials for internal teams
Maintain up-to-date documentation and standard operating procedures
Act as the primary point of contact for all Zscaler-related initiatives and escalations
About You: Minimum 18 months hands-on experience administering and supporting Zscaler environments
Proven experience with Zscaler Internet Access (ZIA) and/or Zscaler Private Access (ZPA)
Experience with SAML, SCIM, Active Directory, and identity federation tools
Solid understanding of networking concepts (DNS, VPN, firewalls, etc.)
Experience integrating Zscaler with security tools (e.g., SIEM, EDR, CASB)
Desirable Skills: Zscaler certifications (ZCCA-IA, ZCCA-PA, or ZCCP)
Familiarity with scripting or automation (PowerShell, Python)
Bright Purple is proud to be an equal opportunities employer. We partner with clients who value and actively promote diversity and inclusion across the technology sector.
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