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Tlse assistant (student information, advice and guidance and student support and wellbeing)

Manchester
Permanent
The University of Manchester
Student support
Posted: 17 August
Offer description

Applications are invited for the post of Teaching, Learning and Student Experience Assistant, within the Information, Advice and Guidance Team in the School of Arts, Languages and Cultures. We are seeking to appoint an individual who is motivated to work within a customer service environment and ideally has understanding of the academic and pastoral support procedures and processes in relation to the provision of postgraduate taught/or undergraduate education.

The successful candidate will liaise with key stakeholders: key academic, PS staff and students and will be based within the Student Support Hub in the Samuel Alexander Building.

What you will get in return:

* Fantastic market leading Pension scheme
* Excellent employee health and wellbeing services including an Employee Assistance Programme
* Exceptional starting annual leave entitlement, plus bank holidays
* Additional paid closure over the Christmas period
* Local and national discounts at a range of major retailers

As an equal opportunities employer, we welcome applications from all suitably qualified persons and all appointments will be made on merit. As we are committed to the principles of the Race Equality Charter Mark, we would particularly welcome applications from the Black, Asian and Minority Ethnic (BAME) community who are currently under-represented at this level in this area.

Our University is positive about flexible working you can find out more here

Hybrid working arrangements may be considered.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Any recruitment enquiries from recruitment agencies should be directed to People.Recruitment@manchester.ac.uk. Any CV’s submitted by a recruitment agency will be considered a gift.

Enquiries about the vacancy, shortlisting and interviews:

Name: Louise Stewart

Email: louise.stewart@manchester.ac.uk

General enquiries:

Email: People.recruitment@manchester.ac.uk

Technical support:

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.

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Teaching, learning and student experience assistant (student support and wellbeing)
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The University of Manchester
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