Overview
Field Service Engineer
Location: Ideally Midlands-based, candidates from other regions considered
Benefits:
* Fully expensed company vehicle
* Private medical insurance
* Mobile phone
* Pension scheme
* Salary sacrifice options
* 25 days' holiday plus bank holidays
The Company
An international industrial machinery manufacturer with a strong reputation for high quality, advanced technology is seeking an experienced Field Service Engineer to support its growing UK customer base. The business supplies high-value, systems into manufacturing environments.
The Role
As a Field Service Engineer, you will be responsible for the installation, commissioning, servicing, and maintenance of the machines and systems. You will play a critical role in ensuring customers achieve maximum uptime, performance, and productivity from their equipment.
Following extensive product training, you will attend customer sites providing both reactive and preventative support. You will be recognised by customers as a trusted technical specialist and will act as an important link between customers and the factory on technical matters, including product improvements and development feedback.
Key Responsibilities
* Fault finding, diagnosis, and repair
* Installation, commissioning, and handover of new machines
* Carrying out preventative and corrective maintenance
* Providing after-sales technical and application support
* Training customers on machine operation and basic maintenance
* Interpreting technical and electrical drawings and documentation
* Providing technical feedback to internal teams and the factory
* Building strong, professional relationships with customers
Essential Skills & Experience
* Proven experience as a Field Service Engineer
* Strong technical knowledge of control systems
* Good electrical and electronic fault-finding skills
* Solid mechanical engineering knowledge
* Minimum HND qualification or time-served engineer status
* Strong customer-facing and communication skills
* Willingness to travel regularly to customer sites
* Full UK driving licence
The Opportunity
This is an excellent opportunity to join a well-established, international organisation offering high-quality training, strong technical support, and long-term career development. You will work with leading-edge manufacturing technology and be part of a professional, customer-focused service team.
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