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Do you have experience in Customer Service? Are you looking to make a difference within the renewable sector? Then Vestas has an opportunity for you!
Region NCE > SBU NCE Service > CSM UK/IE
Operating within the Vestas Northern & Central Europe business unit, we focus exclusively on selling, constructing, and operating onshore wind power plants in the UK and Ireland. With offices in Dublin and Warrington, Service UK and Ireland is responsible for the service and maintenance of our customers' wind power plants in both markets. Together with our colleagues throughout Vestas, we handle some of the largest operational projects, with some of the most complex customers in Europe.
Responsibilities
Your main responsibilities will be:
1. Deep dive investigation into availability allocation across UK and Ireland service contracts
2. Support in the development of robust processes to link Operations, CSM, and Reporting inputs into a harmonized end-to-end capture
3. Support cost improvements and recovery where appropriate
4. Building relationships with other teams across North to share best practices and drive continuous improvement
5. Stakeholder management and collaboration with various departments in Service and support Sub-Function teams
Qualifications
* Technical or analytical background
* Experience with CRM systems and following processes; contractual knowledge is important as contracts form the baseline in discussions and decisions
* Good skills in MS Office and experience using ERP systems such as SAP
* Ability to track and forecast cost and revenue
Competencies
We expect that you:
* Are highly organized and detail-oriented
* Are analytical and diligent; possess project management skills
* Have good verbal and written communication, presentation, and interpersonal skills
* Are self-motivated, organized, and a fast learner
* Are process-oriented
* Are inquisitive and willing to explore new ways of working
What we offer
We offer an exciting job with great opportunities for professional and personal development in an inspiring, hard-working, and international work environment in the renewable energy sector. We highly value initiative, responsibility, and the right balance between creativity and quality in all solutions.
Additional information
Your work location will be in Warrington. Applications are handled on an ongoing basis. Please apply online with your letter of motivation and CV. Please note: We may amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. All inquiries are treated confidentially.
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DEIB Statement
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, especially those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry." Your unique perspective will help us power the solution for a sustainable, green energy future.
About Vestas
Vestas is a global leader in sustainable energy solutions, specializing in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. With over 185 GW of wind power installed worldwide and 40+ years of experience, we are pioneers in the industry. With 30,000 employees globally, our goal is to power the solution—today, tomorrow, and into the future. We promote a diverse workforce that embraces all social identities and is free of discrimination, committed to creating an environment that values different experiences, skills, and perspectives. To learn more, visit our website at www.vestas.com and follow us on social media. Join our Talent Universe for notifications on new postings.
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