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Private sector supply & projects officer

Enfield
Project officer
£28 an hour
Posted: 20h ago
Offer description

One of my local government clients is seeking a proactive and confident Private Sector Supply & Projects Officer to join their Housing team. This role plays a vital part in monitoring standards in temporary accommodation, ensuring compliance with contracts, and safeguarding tenant wellbeing through regular inspections and effective provider management. This is a hybrid role, but applicants should expect to be on-site for inspections most of the week, with 1–2 days working from home depending on inspection schedules. Key Responsibilities: * Manage a patch of temporary accommodation properties, ensuring high standards of tenancy and estate management. * Carry out routine and reactive property inspections to identify disrepair, hazards (HHSRS Category 1 and 2), or breaches of housing standards. * Ensure timely resolution of issues by liaising with private sector accommodation providers and holding them to contractual obligations. * Communicate effectively and empathetically with tenants, explaining property standards and tenancy expectations. * Respond to formal complaints and enquiries (including MP/councillor contacts), investigating and drafting clear, evidence-based responses. * Maintain accurate case notes and property records on the Council's housing systems. * Provide office duty cover on a rota basis to support the wider team with urgent queries or case management. * Work in close collaboration with Housing Needs Officers, Environmental Health, Legal Services, and partner agencies. Essential Skills & Experience: * Experience in at least one of the following: * Tenancy management * Estate or property management * Void inspections * Housing disrepair identification (including HHSRS) * Knowledge of housing law, temporary accommodation standards, and contract management. * Ability to identify and assess housing hazards, particularly under the Housing Health and Safety Rating System (HHSRS). * Strong written and verbal communication skills – especially in managing complaints and drafting responses. * Comfortable working independently across the borough with minimal supervision. * Competent using housing management systems and Microsoft Office tools. * Confident and professional when representing the council with both tenants and private landlords. Desirable Attributes: * Previous experience working in local authority housing teams or private sector housing teams. * Familiarity with temporary accommodation provider contracts and enforcement routes. * A basic understanding of safeguarding, anti-social behaviour (ASB) procedures, and how housing issues intersect with wider social concerns. If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd

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