Help Desk Administrator - Join a Leading Facilities Management Team Elevate your career by becoming the vital first point of contact for clients in a well-established and progressive M&E services provider. Our company, with over 46 years of delivering top-tier facilities management across Northern Ireland, the Republic of Ireland, and the UK, is seeking a dedicated Help Desk Administrator to support our continued growth and excellence. Salary & Benefits: £28,000 to £30,000 per annum Full-time permanent role Opportunities for professional development Supportive and collaborative team environment Working Hours: Monday to Thursday: 8:00 am - 5:00 pm Friday: 9:00 am - 2:00 pm About Your Next Employer: We are a renowned leader in M&E services with extensive experience across commercial, industrial, healthcare, education, leisure, and residential sectors. Operating across a wide geographic area, our team is known for delivering reliable, innovative solutions. As a fundamental part of our facilities management division, you will join a respected organisation committed to quality and employee growth, working within a dynamic, team-oriented setting. About You: Strong administrative and organisational skills Excellent customer service and communication abilities Proactive attitude with the ability to work independently Experience with booking systems or scheduling software is desirable Ability to manage multiple tasks efficiently and professionally What You'll Do: Act as the initial point of contact for facilities management queries Assist with PPM booking and engineer scheduling Provide helpdesk support to clients and internal teams Handle customer queries with friendliness and efficiency Keep clients updated regularly on query resolutions For further information on this job, apply via the link or contact the VANRATH office for a confidential chat today. Follow VANRATH on LinkedIn for expert career advice, the latest jobs, industry news and much more Benefits: Competitive Salary and Benefits