Administrator Location: Stoke-On-Trent Rate: £13 - £14.50 per hour Hours: Full time (Monday to Friday) Start Date: Immediate / subject to notice About the Role My client is seeking a proactive and organised Administrator to join a busy Housing and construction team based in Stoke-on-Trent. This is an excellent opportunity for someone with housing or compliance administration experience who thrives in a fast-paced, team-focused environment. Initially a temporary position, you'll play a key role in supporting the Operations Manager and ensuring smooth day-to-day running of services. Key Responsibilities Provide efficient administrative and compliance support across the contract Making calls to customers/residents Making appointments for surveys Keeping residents up to date with works that are being planned Log and manage PPM and reactive work orders through to completion, ensuring KPI delivery Liaise with clients and contractors via phone and Helpdesk systems Prepare quotations, raise purchase orders, and coordinate access and scheduling for subcontractors Produce and maintain reports, documentation, and records to audit-ready standards Work closely with the management team to support ongoing contract delivery Requirements Previous experience in Property, Facilities management or construction administration Strong organisational skills and attention to detail Reliable, self-motivated, and able to manage a busy workload Excellent communication and IT skills