Description We are seeking a friendly and highly organized Receptionist to join our dynamic team in the Food & Beverages industry. This role is pivotal in creating a welcoming environment for our guests and staff, ensuring that all front-end operations run smoothly. As the first point of contact for customers, the Receptionist will play a crucial role in shaping visitors' first impressions of our establishment, thereby contributing significantly to customer satisfaction and loyalty. The ideal candidate will possess exceptional communication skills and a passion for providing impeccable service. In addition to greeting guests and managing phone lines, responsibilities will include handling reservations, coordinating with various departments, and assisting with administrative tasks. This position requires a proactive individual who can manage multiple tasks in a fast-paced environment while maintaining professionalism and attention to detail. If you are enthusiastic about the food and beverage industry and have a knack for organization and customer service, we invite you to apply for this exciting opportunity to be the face of our company and help create memorable experiences for our patrons. Responsibilities Greet and welcome guests as they arrive and ensure a positive first impression. Manage incoming phone calls, directing them to the appropriate departments or personnel. Handle reservations and ensure accurate details are recorded and maintained. Assist guests with inquiries about menu items, services, and other pertinent information. Coordinate with kitchen and service staff to provide timely responses to guest requests. Maintain a clean and organized reception area, ensuring that informational materials are up to date. Process customer payments and handle cash and credit transactions efficiently. Requirements High school diploma or equivalent; additional certification in hospitality or related field is a plus. Proven experience in a receptionist or customer service role, preferably in the food and beverage industry. Excellent verbal and written communication skills with a friendly demeanor. Strong organizational skills and attention to detail. Ability to multitask effectively and work in a fast-paced environment. Proficient in using office equipment and software, including phone systems and Microsoft Office Suite. Flexibility to work various shifts, including evenings and weekends as required.