Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers. We’re looking for a great communicator who is committed to delivering 5 stars treatment to our customers. This customer-facing role will be a great fit for someone who’s already worked in a customer facing role, and whilst experience in the motor trade is preferred, it is not essential.
Responsibilities
* Handling all customer enquiries in an efficient and professional manner.
* Liaising with the workshop to progress work through the system.
* Controlling all computer-based jobs, purchasing and invoice processes.
* Maintaining customer records such as vehicle
Skills and Qualifications
* A full UK driving licence.
* Confidence to resolve any issues in a timely manner.
* Demonstrable computer literacy and knowledge of IT systems and applications.
* The ability to multi-task within a busy environment.
* Strong communication skills, with the ability to explain complex information accurately.
* Strong organisational skills.
* Ability and willingness to work with defined processes and guidelines.
* Good core administration skills to accurately capture customer details to the required standards.
Vacancy Details
* Vacancy ID: 1734585
* Job Sector: Sales, Customer Service and Call Centre
* Area: Co Tyrone
* Location: Omagh
* Salary: To be discussed at interview
* No. of vacancies: 1
* Contract Type: Permanent
* Weekly hours: 42
* Published date: 09/09/2025
* Closing date: 30/09/2025
* Worktime: Monday to Friday 9am-5.30pm and alternative Saturdays 9am-1pm
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