Workshop Controller Location: Sandicliffe Dealership, Leicester Contract: Full-time £35,000 OTE £41,000 About the Role Sandicliffe is seeking a Workshop Controller to join our Leicester dealership. This is a key role responsible for the effective day-to-day control of the workshop, ensuring work is planned efficiently while maintaining high standards of quality, safety, and customer satisfaction. You will act as the central link between technicians, service advisors, and management, supporting productivity while creating a positive and inclusive working environment. Key Responsibilities Plan and control daily workshop activity to maximise efficiency and throughput Allocate work effectively, considering skill levels and workloads Monitor job progress and address issues promptly Liaise with service advisors to ensure clear communication and accurate updates Support technicians with guidance and prioritisation Ensure all work is completed in line with Sandicliffe, manufacturer, and health & safety standards Contribute to a positive, respectful, and collaborative workshop culture About You Previous experience in a workshop controller, senior technician, or similar aftersales role Strong organisational and communication skills Calm and confident under pressure, with the ability to prioritise effectively A supportive leadership style that values teamwork and inclusion Committed to quality, safety, and customer-focused outcomes Automotive manufacturer experience is desirable but not essential Full UK driving licence What We Offer Competitive salary with performance-related bonus Manufacturer and in-house training Opportunities for career progression within Sandicliffe Employee benefits including staff discounts A supportive, inclusive, and people-focused workplace Our Commitment to Diversity, Equity & Inclusion Sandicliffe is proud to be an equal opportunities employer. We are committed to creating a workplace where everyone feels valued, respected, and supported to succeed. We actively encourage applications from people of all backgrounds and experiences and are happy to discuss reasonable adjustments at any stage of the recruitment process.