Training Services Coordinator Location: Bracknell (Hybrid after probation/training) Salary: £27,000 - £32,000 Hours: Full-time, 37 hours per week (Monday to Thursday, 8:30 am - 5:00 pm; Friday, 8:30 am - 4:30 pm, with a 1-hour lunch break each day) Work Location: Office based Full time / Permanent Remarkable Jobs are recruiting on behalf of a commercial building services training company. They are seeking a Training Services Coordinator to join their growing team in Bracknell. This is an exciting opportunity for someone with strong organisational skills and a passion for delivering exceptional customer experiences. Training Services Coordinator Role: As the Training Services Coordinator, you will play a central role in organising and delivering high-quality training and event experiences. You'll coordinate logistics, liaise with trainers, and be a key point of contact for training enquiries, ensuring seamless and professional service delivery. Training Services Coordinator Key Responsibilities: Coordinate scheduling and logistics for both virtual and in-person training events Act as the first point of contact for customer training enquiries Prepare course materials, certificates, and documentation Liaise with trainers, speakers, and venues to ensure smooth delivery Process bookings, payments, and confirmations in line with procedures Support promotion of training courses via content creation for marketing channels Monitor and action customer feedback to improve training quality Maintain accurate records using CRM systems Generate training reports and support administrative tasks as needed What They Are Looking For: Essential: Excellent customer service skills within a B2B environment Confident verbal and written communicator Strong IT skills, particularly Microsoft Office (Word, Excel, PowerPoint, Outlook) Knowledge of digital conferencing platforms (e.g. Zoom, MS Teams) Experience using CRM or other in-house systems Highly organised with excellent attention to detail Ability to work independently and as part of a team Desirable: Experience in training or event coordination Degree-level education Training Services Coordinator Key Attributes: Proactive and self-motivated Strong interpersonal skills, confident speaking to clients and stakeholders Adaptable, with a problem-solving mindset Positive attitude and eagerness to learn If you're looking for a varied, rewarding role within a collaborative training environment, we would love to hear from you