Location: The locations for this role are Newport and Titchfield (Fareham).
We operate a flexible hybrid working model across the UK, with colleagues linked to one of our contractual locations and working between office and remote throughout the week. As part of the hybrid working arrangement there is a 40% minimum office attendance requirement.
Working Patterns: Flexible working, Full-time, Part-time, Compressed hours
Closing Date: Apply before 11:55pm on Tuesday 17th February 2026
This Delivery Manager vacancy sits within Social Surveys Telephone and Ports Collection (SSTPC) division which encompasses the International Passenger Survey community, who are based at airports, seaports, and international train stations across the UK, and the Telephone Operations community, which is based within our HQ offices.
The division also incorporates the Survey Enquiry Line, who support field interviewers and the public who call in requesting assistance, and the Survey Validation team who undertake critical coding and editing work.
Responsibilities
* Demonstrate leadership skills, manage risk, and guide projects towards successful delivery.
* Proactively identify potential issues and take action to prevent them from hindering progress.
* Oversee the financial aspects of project delivery, ensuring efficient use of resources.
* Actively engage in project planning and estimation, preparing for potential challenges and changes.
* Experience in leading Delivery of software systems against business requirements, ideally when using telephony.
For a full job description and details of the skills & experience we are looking for, please click the APPLY button to see our full advert on Civil Service Jobs.
Benefits
✔Hybrid working and flexi-time so you can work around your life, not the other way around!
✔A market leading pension scheme - our employer contribution rate is around 29%
✔ A choice of working patterns for 95% of roles: full-time, part-time, compressed hours, job-share.
✔Maternity, adoption or shared parental leave of 26 weeks full pay (subject to qualifying criteria)
✔Opportunities to learn new technology & skills on the job, utilising blocked out Protected Learning Time in your weekly schedule and taking advantage of the support of our Communities of Practice
✔Employee Assistance Programmes
✔Diversity Network Groups
✔Mental Health Allies
✔Civil Service Sports and Social club
✔Generous holiday allowance – 25 days annual leave, rising to 30 days after 5 years service in addition to 9 public holidays
For more information about this role, a full application pack, and to apply, please hit APPLY to be taken to Civil Service Jobs.
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