Sales Consultant - Christian Dior Couture
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury, and to be part of the Dior family. We seek enthusiastic and passionate employees who are eager to be part of the House of Dior.
We are currently seeking a full-time Sales Consultant with expertise in luxury sales to join our concession in Selfridges Manchester. The successful candidate will develop client relationships and become a specialist in Dior couture.
Responsibilities:
1. Greet, serve, and advise customers, providing the highest standard of customer service at all times.
2. Develop loyalty with customers by building relationships through a personal shopper approach to sales.
3. Demonstrate product knowledge across all categories and stay aware of current campaigns, new launches, and promotions.
4. Introduce add-on sales and achieve sales targets in line with individual and departmental goals.
5. Handle customer complaints effectively, liaising with the line manager when necessary.
6. Monitor sales targets and department performance daily and weekly.
7. Follow stock management procedures.
8. Support the team in maintaining high standards of housekeeping and display within the boutique.
9. Be familiar with selling systems, cash, credit, and exchange procedures.
10. Maintain high standards of housekeeping and retail standards within the store.
11. Maximize security and prevent theft of products.
12. Operate in accordance with company administration systems to minimize losses.
13. Participate in team meetings and contribute positively.
14. Perform any additional duties as directed by management.
Requirements:
* Previous experience within luxury fashion.
* Excellent communication and relationship-building skills.
* A passion for Christian Dior and our collections.
* Strong knowledge of fashion and trends.
* Availability to work full-time, including Mondays to Sundays.
* Availability to start by mid-September 2025.
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