Overview
Rexel is a worldwide expert in distributing electric and energy-efficient products and services. Our goal is to provide smart electrical solutions that improve the comfort, safety and security of our customers’ homes, businesses, and industries. We’re looking for fresh thinkers, team players, and positive individuals to be part of our journey.
The Projects Co-ordinator role is split between our Salford and Warrington branches and requires flexibility to support multiple branches and work closely with the branch sales teams and senior branch leaders.
Benefits
* Contributory pension scheme and life assurance
* Bonuses: Performance Related Bonus scheme
* Time Off: 33 days annual leave (including bank holidays, increasing over time). You can also buy and sell holiday and enjoy enhanced parental leave
* Support & Development: Extensive learning opportunities from day one
* Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more
* Perks: Staff discounts, exclusive holiday offers and free financial support and education
Job Description
Key responsibilities
* Project co-ordination & delivery: Act as a central point of contact for allocated projects, supporting internal teams and customers from order through to delivery/close-out.
* Build and maintain project trackers (materials, dates, priorities, risks/issues, actions and owners).
* Coordinate cross-branch activity to secure stock, manage allocations and meet customer timelines.
* Support project scheduling (call-offs, phased deliveries, back-order management, returns and credits where required).
Order processing & administration
* Process and manage project orders, amendments and call-offs accurately and in line with Rexel procedures.
* Create/maintain project files and documentation (quotes, order confirmations, delivery notes, proof of deliveries, variations).
* Ensure pricing, margin and approvals are in place before orders are progressed (working with the appropriate manager for authorisation limits).
Stock, logistics & site support
* Liaise with branch teams, supply chain and transport to plan deliveries and collections, including timed/critical deliveries.
* Proactively communicate delays, shortages, substitutions and solutions to customers and internal stakeholders.
* Help optimise stock holding for projects and reduce excess/obsolete stock at project completion.
Stakeholder management
* Work closely with Sales, Branch Managers, Customer Services, suppliers and project stakeholders to maintain momentum and resolve issues quickly.
* Provide clear project updates (status, risks, delivery plans, outstanding actions) via agreed cadence.
Commercial & continuous improvement
* Support the projects team with basic reporting (on-time delivery, order status, backorders, project value).
* Identify recurring issues and propose improvements to processes, communication and planning across sites.
* Maintain a professional, customer-first approach aligned to Rexel values and standards.
Essential
Skills, knowledge & experience
* Experience in a co-ordination role (projects, operations, customer service, order management, or logistics).
* Strong administration skills and attention to detail (tracking, documentation, accuracy).
* Confident communicator who can work across multiple teams/sites and manage competing priorities.
* Strong IT skills (Excel/trackers, email, order processing systems).
* Full UK driving licence and willingness to travel between North West sites.
Desirable
* Experience in electrical wholesale, construction supply, or trade distribution.
* Knowledge of project call-off processes, phased deliveries, and supplier lead-time management.
* Experience supporting tenders/bids or structured project documentation.
* Split week across multiple Rexel branches in the North West, with some home/office-based administration time depending on business need.
* Occasional early starts to support critical deliveries/customer requirements.
Performance measures
* On-time delivery and call-off performance for assigned projects.
* Order accuracy / reduction in invoice queries and credits.
* Stakeholder satisfaction (customer and internal).
* Effective project tracking and proactive issue resolution.
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