Credit Controller
Glasgow area | Full-time, Permanent
We’re working with a leading business-to-business credit management company that’s looking to add an experienced Credit Controller to its growing team.
This is a great opportunity for someone who enjoys building relationships, resolving issues, and taking ownership of client accounts. You’ll work with a range of businesses across the UK, managing your own portfolio and helping clients recover overdue payments efficiently and professionally.
Key Responsibilities:
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Managing a portfolio of client accounts and ensuring timely collection of outstanding payments.
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Liaising with clients and debtors over the phone and email to resolve queries and negotiate repayment plans.
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Recording all communication and updates accurately on the system.
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Producing client updates and status reports on ongoing cases.
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Supporting pre-litigation processes and escalating accounts when required.
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Building strong client relationships through regular contact and excellent customer service.
Requirements:
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Minimum 5 years’ experience in credit control, collections, or accounts receivable (B2B experience preferred).
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Previous experience of working to targets.
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Confident communicator with a professional phone manner.
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Strong negotiation and problem-solving skills.
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Ability to prioritise workload and manage multiple cases at once.
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Competent with Microsoft Office, particularly Excel and Outlook.
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A proactive and positive approach to resolving issues.
What’s on offer:
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Competitive base salary (DOE) plus performance-related bonus.
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Supportive and friendly team environment.
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Training & development.
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Genuine opportunities for career development within a growing business.
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Company Pension.
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Free on site parking.
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Health & wellbeing program