Supervisor £26,900 - £28,000
40 hours per week
Donington Park Services, M1 Junction 23A, Castle Donington, Derby DE74 2TN
As a Supervisor, you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple: to be an enthusiastic leader and brand ambassador delivering M&S Simply Food’s high-quality food and exceptional service as we transform the UK’s rest stop experience.
What we offer our Supervisors:
* Annual bonus up to £3,445 pa*
* Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
* Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
* Fabulous development opportunities including funded qualifications, leading to the next step in the management team
Responsibilities of a Supervisor:
* Leading your teams to achieve and deliver excellent brand standards and customer service
* Maximising profit by driving sales and controlling costs
* Processing stock counts and orders
* Partnering with the Store Manager to set targets for the team
* Providing coaching and feedback to Team Members, and identifying training needs
* Responding to customer feedback promptly and appropriately
What you’ll bring:
* Previous experience of leading or supervising a team (highly desirable)
* Passion for delivering a memorable customer experience
* Great communication skills and decision-making ability
* Ability to work independently and make reasoned decisions under pressure
* Access to the site, as some locations may have limited or no public transport access
Whether you are a shift manager, team leader, or aspiring to management, or a team member seeking the next step, we want to hear from you! Where our customer’s journey pauses, yours just begins. Apply today!
*Please note: internally, this role is called Team Leader.
Want to know what it's like to work for us? Find out from our colleague Terri.
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