Overview
About The Role We are recruiting for an AI-focused Delivery Manager to help drive the development of our AI capabilities and enable our team to deliver innovative solutions. This role combines strategic planning and delivery management with hands-on involvement in AI tool development, including Copilot and other emerging technologies. You will work closely with stakeholders across the business to identify opportunities, document requirements, and manage the end-to-end delivery process from backlog prioritisation to reporting success criteria. You will actively contribute to building and testing AI solutions, ensuring they meet business needs and deliver measurable value.
Key Responsibilities
* Use Case Definition & Documentation: Identify and define AI use cases, including opportunity, solution approach, success criteria, and dependencies. Create clear and comprehensive documentation for each use case to guide development and delivery.
* Squad Management: Determine resource requirements for each initiative and onboard squad members. Coordinate cross-functional teams to ensure alignment and effective collaboration.
* Agile Delivery Management: Own and manage the delivery plan using Agile principles. Maintain and prioritize the product backlog, ensuring the most valuable features are delivered first. Facilitate sprint planning, reviews, and retrospectives.
* Hands-On AI Development: Actively participate in building and configuring AI solutions, including Copilot integrations and other AI tools. Work with developers and data engineers to prototype, test, and refine AI-driven features. Stay current with emerging AI technologies and identify opportunities to incorporate them into our solutions.
* Success Criteria & Reporting: Define measurable success criteria for each initiative. Track and report progress against objectives, providing clear updates to stakeholders.
* Communications & Executive Updates: Prepare and deliver regular updates to senior leadership on progress, risks, and outcomes. Ensure transparent communication across all stakeholders.
Skills & Experience
* Business Analysis & Product Ownership: Strong ability to translate business needs into actionable requirements and prioritize effectively.
* Agile Delivery: Experience managing backlogs, sprints, and delivery plans in an Agile environment.
* AI & Data Knowledge: An AI-first mindset with experience using a variety of AI tools. Ability to demonstrate how AI has delivered meaningful, high-value impact. Understanding of AI concepts and their application in business contexts, with ongoing curiosity about AI advancements.
* Hands-On Technical Skills: Ability to work with AI tools (e.g., Microsoft Copilot, OpenAI APIs) and collaborate with technical teams on solution development.
* Stakeholder Management: Excellent communication skills to engage technical and non-technical stakeholders.
* Documentation & Reporting: Ability to produce clear, structured documentation and executive-level reporting.
* Previous experience in AI or data-related projects is highly desirable.
* Excellent presentation skills with the ability to inspire.
* Collaborates confidently with peers to deliver projects.
* Self-motivated, proactive and takes ownership for delivering outputs on time, cost and quality targets.
Benefits & Culture
At Zellis we create market-leading HR & Payroll products and services to power exceptional employee experiences. Our multi-award-winning products pay over five million employees a year, with a significant share of FTSE 100, top retailers and universities as customers. We are committed to an inclusive culture that supports growth, challenges the status quo, and plays a crucial role in strengthening our market position as a leading provider of HR & Payroll software and services.
What we offer: competitive base salary; 25 days annual leave plus your birthday off and the option to buy additional holiday; private medical insurance; life assurance 4x salary; enhanced pension scheme with company contributions up to 8.5%; and a range of additional flexible benefits across financial and personal wellbeing, lifestyle & leisure.
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