*Car & LCV Senior Diagnostic Technician*
An exciting opportunity has become available for an experienced Car and Van Senior Diagnostic Technician at our workshop in Peterborough.
Reporting and supporting the Service Manager and Workshop Controller, the role holder will be required to take full responsibility for their area of work and will be happy to work unsupervised on all makes and models of customer’s vehicles. Although flexibility to adapt to the requirements of each day are highly important, a Mercedes-Benz background would be a distinct advantage.
As a Senior Diagnostic Technician with M&N Vehicles, it is essential that you are highly skilled in fault diagnosis, as well as working on complex and diagnostic repairs. In addition, this role forms part of our service team, and therefore you will also be required to support and act as a mentor, when required, to our apprentices and wider M&N team.
You will be joining a business that is dynamic, forward thinking and highly motivated to provide one of the best customer experiences in the Cambridgeshire area; as well as an employer who is both supportive and invested in providing fantastic opportunities for their people be successful.
*You will be part of a team of highly qualified technicians and your main duties will include:*
* Identifying and rectifying in depth diagnostic repairs.
* Carrying out service, maintenance and repairs of all types of vehicles.
* Ensuring all vehicles worked upon are handled carefully and that all precautions are taken whilst on the premises.
* Liaising with the parts department as per the requirements of each job.
* Ensuring Health & Safety regulations and safe working practices are always adhered to.
* Conforming to all customer site requirements & regulations.
* Ensuring that all relevant documentation is completed in a timely manner, to include clocking, completion of all job cards, and service sheets filled out.
* Maintaining high standard of cleanliness and tidiness.
* Maintaining thorough and current product knowledge and attend training courses as required.
*Candidate Requirements:*
* A relevant technical qualification (City & Guilds or NVQ level 3 qualified technician) or proven experience repairing & maintaining vehicles.
* Higher level diagnostics training or experience in a similar role.
* A valid Driving License.
* The ability to work within any guidelines yet have the agility to adapt as needed.
* Be able to work under pressure and meet with strict deadlines.
* Be an individual who has the ability to actively seek solutions to problems.
* Someone who can work both independently as well as part of a team.
* Possess good communication skills, both verbally and written.
* Have excellent customer care skills and the understanding of wider impact this can have.
* Flexibility in all areas, including the ability and willingness to take on a wide range of tasks, the hours worked, and general manner and approach.
* An awareness and understanding of health and safety requirements.
*Benefits:*
Although this is a full-time role, paid on an hourly rate, we pride ourselves as being a flexible employer, and therefore will be happy to discuss, and agree, working hours with each applicant separately.
We offer a great range of benefits, including some of the following:
* A competitive salary, ranging between £18.00-£23.00 per hour, depending on experience.
* The option to work additional hours, in the form of paid overtime - subject to business needs and meeting contractual requirements.
* Weekly pay.
* Access to our bonus scheme.
* Enrolment into our full private health care scheme.
* Opportunities to attend corporate team days.
* Ongoing training and development.
* 20 days paid holiday, plus 8 paid bank holidays.
Pay: £18.00-£23.00 per hour
Expected hours: 40.0 per week
Benefits:
* Company pension
* Free parking
Experience:
* Automotive diagnostics: 3 years (required)
Language:
* English (required)
Licence/Certification:
* City Guilds or NVQ Level 3 (required)
* Drivers Licence (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person