Overview
Job Type: Permanent • Job Sector: Health, Medicine • Region: London • Location: Yeovil • Salary Description: Competitive Salary + practice performance bonus scheme • Posted: 12/09/2025 • Recruiter: Rodericks Dental • Job Ref: rodericks/TP/Resolution/Receptionist/7306
Role Description: Receptionist at Resolution specialist centre, Yeovil. Hours: 19.37 hours per week. Benefits include tiered salary based on experience and skills, retail discounts and deals through our easy-to-use app, annual leave that increases with length of service, extra day of annual leave for your Birthday, comprehensive training (including online and in person courses), and a refer a friend scheme.
Responsibilities
* Providing an exceptional patient journey both in person and over the phone
* Managing the diaries and making sure that the time is filled correctly
* Working with the team to understand the full range of NHS and Private treatment options available within the practice
* Completing relevant forms for NHS and private schemes within a specified timescale
* Taking payments and chasing outstanding patient debt
* Liaising with dental laboratories, supply companies and other organisations
Key Skills and Experience
* Ability to easily build rapport, and work to a high level of customer service
* Ability and passion to build your knowledge of treatment options within the dental sector – becoming an expert on what your practice has to offer
* Passionate about driving the success of the practice by seizing opportunities
* Able to follow processes and work in a structured and organised way
* Comfortable working to practice KPIs (call answer rate, data capture and rebooking)
* IT skills with the ability to learn SOE software
* Positive nature – Able to show resilience and always work in a composed manner
* Strong attention to detail
* An excellent team player
If you like the sound of working with Rodericks Dental Partners, don’t hesitate, click “Apply” now.
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