About the Company
Dexcom Corporation (NASDAQ: DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Since its founding, Dexcom has aimed to change how diabetes is managed by unlocking information and insights that drive better health outcomes. Over 25 years, the company has broadened its vision beyond diabetes to empower people to take control of their health with personalized, actionable insights aimed at solving important health challenges. Dexcom continues to innovate biosensing technology, with ambitions to become a leading consumer health technology company.
Position Overview
AR Collections Manager – Drive operational success, improvement and efficiency across EMEA Collections activities. The role requires a strong understanding of cash collections, debt recovery processes, and strategies to meet targets, while ensuring a consistent approach for Collections across EMEA.
Responsibilities
* Manage and deliver on key operational goals for Cash Collection and Debt provisioning levels across EMEA.
* Review and develop consistent KPI reporting across EMEA and share outputs with key stakeholders.
* Build strong relationships and partnerships with internal and external customers across EMEA.
* Support and develop the AR Collections team across EMEA (Edinburgh, Mainz & Vilnius) to ensure consistent collection practices.
* Utilise credit risk tools to assess financial stability of new partners and support management decisions regarding payment terms and credit levels.
* Drive continuous process improvements and promote best practices.
* Ensure compliance with corporate policies.
Qualifications
* Experience with Oracle or other major ERP systems.
* Cash collections experience, with a track record of developing strategies to maximise debt recovery.
* Strong PC skills, including proficiency in Excel.
* Excellent interpersonal, written and verbal communication skills.
* Leadership experience in a fast‑paced environment.
* Previous managerial role in a similar function.
* Adaptability and self‑discipline in maintaining accurate documentation and following procedures.
* Background in process improvement.
* Experience in credit risk, insurance, third‑party payor, or medical device reimbursement environments is beneficial.
What You’ll Get
* A front‑row seat to life‑changing CGM technology and the Dexcom warrior community.
* A comprehensive benefits program.
* Growth opportunities on a global scale.
* Career development via in‑house learning programs and qualified tuition reimbursement.
* Work within an innovative, industry‑leading organization committed to employees, customers and communities.
Other Details
Travel Required: 15-25%.
Experience & Education Requirements: Typically requires a Bachelor’s degree and 5–8 years of related experience. Must have the right to work in the UK; sponsorship is not available for this role.
Flex Workplace: Primary location is a home office; will coordinate with the manager for office visits. Must live within commuting distance of the assigned Dexcom site (typically 75 miles / 120 km).
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