Title: Apprentice Administrator & Receptionist Location: Technology Hub, Waterlooville, PO 7 7XY Working Week: 37 hours per week, Monday – Friday Apprenticeship Qualification: Level 2 or Level 3 Business Administration apprenticeship - depending on experience and qualifications Expected Apprenticeship Duration: 15 months Serco have a fantastic opportunity for an individual to join the ever-growing team in Waterlooville as an Administrator and Receptionist Apprentice. Alongside completing your Business Administration qualification, you will provide support (administrative) activities that facilitate the smooth running of the projects and business within both the Technology Hub and Air Defence Radar Teams. In the role, you will provide a high-quality service to customers (both internal & external) through administrative tasks as well as full reception cover. We are looking for an individual who can ensure a high standard of service is delivered by continually seeking to improve services and by making a positive contribution to the professionalism of the team. Key Accountabilities: You will develop the skills you need for the job by working alongside your colleagues and obtain experience in many different aspects of the role, delivering against your Apprenticeship Plan to ensure all required modules are successfully completed on time and to the required level. You will also be helped to build relationships with peers, allowing you to achieve your professional development objectives. A full list of duties and responsibilities is detailed below. Reception Welcome visitors and provide site induction - issue passes/access cards Organise Meeting Rooms including provision of refreshments Monitor of following supplies restocking when required: Stationery, Tea, coffee, sugar, milk, Cleaning materials and ink cartridges Assist with process of new starters. General Timesheet Entry for all staff Processing and administration of purchase orders and related invoices Purchasing utilizing corporate credit card Administration of vendors Process incoming and outgoing post What you’ll need to do the role: Essential: Must be able to complete a Serco-funded NVQ Level 2 or Level 3 in Business Administration. Maths and English at grade 4/C or above Able to work independently, prioritising as required Basic knowledge of IT applications, including Microsoft Office (Word, Excel). Being able to complete tasks on time achieving deadline and key milestones if required. Must be able to communicate confidently. Desirable: Experience in SAP Please note to be eligible for a funded apprenticeship in England, you need to meet certain residency criteria: Residency Status: You must have a valid and eligible residency status. This typically means you should be a citizen of the UK, an EU/EEA national, or have the right to live and work in the UK Right to Work: You must have the right to work in England Duration of Residency: Generally, you should have been ordinarily resident in the UK or the EU/EEA for at least three years prior to the start of the apprenticeship Additional Information: Role will be office based, and you must have the ability to occasionally be flexible with regards to working hours. Must be able to obtain and maintain a UK Security Clearance What we offer: Salary: Competitive salaries with annual reviews Pension: Up to 6% contributory pension scheme Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme. To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here. Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. defencejobs