Job Title
Import & Export Manager (Air & Road Freight)
Location
Malvern, Worcestershire (Office-based)
Monday – Friday, 9:00am – 5:00pm
Salary & Benefits
* £30,000 – £40,000 per annum (dependent on experience)
* Potential for discretionary end-of-year bonus
* Company Benefits Package
Company Overview
Our client is a well-established manufacturer and supplier of construction products, operating across the UK, Europe, and America. With a strong reputation for quality, reliability, and long-term client relationships, the company continues to grow its international footprint and is seeking an experienced Import & Export Manager to support and optimise global logistics operations.
Role Overview
The Import & Export Manager will be responsible for overseeing and coordinating international and domestic shipments via air and road freight, ensuring efficient, compliant, and cost-effective movement of goods. This role plays a key part in maintaining smooth supply chain operations across multiple regions.
Key Responsibilities
* Manage end-to-end import and export operations for air and road freight
* Coordinate shipments across the UK, EU, and Americas
* Ensure full compliance with customs regulations, Incoterms, and international trade laws
* Prepare, review, and manage all shipping and customs documentation
* Liaise with freight forwarders, carriers, customs brokers, and internal stakeholders
* Monitor delivery schedules, resolving delays or issues proactively
* Negotiate rates and service agreements with logistics providers
* Maintain accurate shipment records and reporting
* Identify opportunities to improve efficiency and reduce logistics costs
* Support continuous improvement within the supply chain function
Skills & Experience Required
* Proven experience in an Import/Export environment
* Strong knowledge of air and road freight operations
* Solid understanding of customs procedures, documentation, and international trade compliance
* Experience managing shipments across multiple international regions
* Strong organisational and problem-solving skills
* Excellent communication and stakeholder management abilities
* Proficient in logistics systems and Microsoft Office.
Desirable
* Experience within manufacturing or construction related environment
* Knowledge of EU and US customs processes
Personal Attributes
* Detail-oriented with a proactive mindset
* Able to work independently and manage multiple shipments simultaneously
* Commercially aware and solutions-focused
* Reliable, professional, and adaptable in a fast-paced environment
About us:
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