* Office Manager - Pensions Experience Essential
Office Manager - Pensions Experience Essential
Location:
Posted:
1 week ago
Category:
Professional Services Jobs
At Express Recruitment we are delighted to be working with a respected pensions business based in the heart of Nottingham City Centre, who are looking for a talented and motivated Office Manager to join their team.
We're after someone with strong industry knowledge, excellent organisational skills and the confidence to lead and inspire a busy team. In this role, you'll oversee the running of the office, help colleagues deliver an exceptional service and foster a positive, supportive working environment.
Experience in the pensions or financial services sector would be a real plus, making this a fantastic opportunity for someone looking to expand their expertise and take the next step in their career.
* Lead and manage two administration teams and two analysts responsible for executing customer and financial adviser (IFA) instructions related to pensions and investments
* Oversee operational reporting to regulatory bodies such as The Pensions Regulator and HMRC, as well as to clients and IFAs
* Ensure all team workloads are completed accurately, within established deadlines, and in alignment with service level agreements
* Leverage data to generate insightful management information (MI) and performance statistics for senior leadership, while continuously seeking opportunities for improvement.
* Foster talent development through coaching, clear objective setting and performance evaluations, while promoting ongoing learning and professional growth
* Champion a high performance culture focused on achieving optimal outcomes
* Conduct regular process reviews to identify efficiency gains and enhance resource utilisation
* Ensure implementation of new policies and updates to existing procedures, maintaining compliance with industry regulations
* Serve as a key escalation point for internal and external stakeholders, providing resolution and support as needed.
Skills & Experience
* A background in pension administration management is essential for this role coupled with experience of dealing with external clients and working to SLAs
* Strong people management experience is essential and exposure to managing multiple teams/business areas is highly desirable
* Excellent communication skills (verbal, written and presentational) across all business levels and with external client
* Agile & dynamic with a positive attitude that filters down into the teams
About Express Recruitment
Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, "exceeding expectations every time" of over 267,000 candidates.
We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on
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Vacancy Summary
Hours: Monday-Friday, 9:00am-5:00pm
Location: Nottingham City Centre
Job Type: Fixed Term
Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.
This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.