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Job Description
Job Title: Retirement Living Co-ordinator
Contract Type: Permanent
Salary: £25,965.41 (pro rata) (£27,112.48 after 18 months of successful performance)
Working Hours: 30 per week
Working Pattern: Monday - Friday
Location: Rowan Court, Ambleside
If you share our values and are excited about making a significant impact at Riverside, please attach a current CV and covering letter. We recruit to potential, not just skills and experience, so apply even if you don't meet all criteria.
The difference you will make as a Retirement Living Co-ordinator
Working as part of a team committed to ‘best practice’ in social housing, you will facilitate the coordination and delivery of services to retirement living customers across schemes, including service, facilities, and housing management, and monitor service level agreements with partners.
About You
We are looking for someone with:
* Relevant experience working with older and/or vulnerable people
* Good understanding of housing management
* Experience managing relationships with partner agencies/organisations
* Formal qualifications in housing, care, or support (advantageous)
Why Riverside?
At Riverside, we’re committed to enhancing lives through affordable homes and community support. We manage over 75,000 homes nationwide, ranging from homelessness services to retirement living, and are dedicated to building over 15,000 new homes in the next decade.
Benefits
* Competitive pay & pension
* 28 days holidays plus bank holidays (pro rata)
* Flexible working options
* Investment in learning, development, and technology
* A wide range of benefits
Diversity and Inclusion
We value diversity and foster an inclusive workplace where all are respected and empowered. Riverside is a Disability Confident Employer and guarantees interviews for applicants with disabilities who meet minimum role requirements.
Application Reminder
Apply early as roles may close before the deadline.
Role Profile & Responsibilities
Coordinate and deliver professional services to retirement living customers, monitor service agreements, ensure occupancy and rent targets, manage relationships, and promote community involvement. Ensure health & safety compliance and maintain high standards of housing management.
Key Performance Indicators
* Customer satisfaction
* Rent arrears, voids, and re-let days within targets
* Health & safety compliance
* Effective handling of complaints
Person Specification
Essential:
* Experience with older/vulnerable people
* Housing management experience
* Experience liaising with agencies
Desirable:
* Qualifications in care, support, or housing
About Us
Riverside is a leading not-for-profit social housing provider with 75,000 homes. We focus on revitalising communities and supporting vulnerable populations, planning to build over 15,000 new homes in the next decade.
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