Exciting New Opportunity – Join Our Insurance Claims Investigation Team! Are you ready to take your investigative skills to the next level? We’re offering a unique opportunity to step into the fascinating world of insurance claims investigation, working alongside experienced professionals and building a career with real purpose and progression. If you have a background in insurance and investigations, and you’re looking for a role that blends analytical thinking with real‑world fieldwork, this could be the perfect next step. Job purpose: Assist in the management of a portfolio of insurance claims by supporting existing Investigators through to the outcome of the case. This is an initial desk-based position that is geared towards a quick progression to a Field Investigators role, so the ability to travel is crucial. Within this process existing skills will enhanced and further training will be provided where necessary. INDUKI What will your day look like: Under initial supervision, undertake a range of investigations to include - Investigative Planning & Preparation Interviewing & Statement Taking Evidence Identification, Gathering, Analysis & Presentation Reporting & Correspondence Proficiency Operate within the agreed structured process of DSI, working in tandem, where appropriate, with other areas of The Davies Group Comply with client specific service standards and ensure investigations are conducted within the Company’s guidelines, procedures & protocols Be accountable for achieving Key Performance Indicators, as determined by DSI management To ensure technical and professional development progress is in accordance with agreed Personal Development Plans (PDP) Perform any other appropriate duties, as & when reasonably requested by DSI Management All Staff are expected to carry out any reasonable instruction given by their Senior Manager, in line with business requirements. Knowledge and Abilities: Along with standard requirements, specific to this role – Previous investigative and insurance experience essential Working knowledge of civil & statutory law within investigations Working knowledge of evaluating and handling “intelligence” Capable of handling sensitive and confidential material Applied knowledge in vulnerable customer care Willing to commit to professional study Clean UK driving licence Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working; hybrid, work from home or join a collaborative office space Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan