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C&e sales office manager

Dorking
Wotton House
Office manager
Posted: 29 October
Offer description

JOIN US

At Wotton House, we make every guest and team member feel part of our
story – like anything is possible. Our space is your space, and we redefine
what it means to offer bespoke experiences. Our experiences are crafted
exclusively for you. We offer friendly, welcoming and authentic service
that is personal to everyone, with little touches that make all guests and
staff feel wanted. We make people feel special. They deserve to be here.

The answer is yes, what is the question? We are architects of innovation; a
little bit quirky and eccentric with a can-do attitude that helps to craft
different and inventive experiences for all our guests. Wotton House is
steeped in history and natural wonder, and we want everyone who visits to
explore our story and become part of it. Botanicals are in our fabric and
everything we do reflects this. We are aware of our impact on the
world around us, and our choices reflect this. We are proud to have a Green Key
award, and we work closely with our local community and hyper local suppliers
when we can. We are brave and we have a sense of humour – we are the
flamingo in a flock of pigeons. Everything we do is Wonderfully Wotton.

OUR HOTEL

Wotton House is a countryside escape and a space to gather,
meet, stay and dine; an experience in itself, steeped in history and natural
wonder, bringing people together to create memories. We are architects of
innovation with a make it happen attitude. Our space is your space, crafted
exclusively for you.

It’s Wonderfully Wotton.

It’s Wonderfully Wotton

Wonderfully welcoming, wonderfully Wotton

Wonderfully whimsical, wonderfully Wotton

Oh, it’s just wonderfully Wotton!

The Wotton way – it’s wonderfully Wotton

OUR BENEFITS

You will have access to a benefits package we believe truly works for our
people


* Discounted hotel room
rates for you and your friends & family

* An additional day's
leave for your birthday

* Enhanced Maternity,
adoption & shared parental leave

* Course Sponsorship

* 30% F&B discount at
RBH hotels

* Refer a Friend scheme
(earn £250 for each referral up to 5 referrals)

* Flexible working
arrangements

* Wagestream - choose how
and when you get paid

* Life Insurance

* Employee Assistance
Programme

* Social and wellness
events and activities all year round

* Free meals on duty
saving you over £1000 per year


And much much more!



A DAY IN THE LIFE OF A CONFERENCE OFFICE MANAGER IN OUR HOTEL

What You’ll Be Doing


* We
are looking for an experienced Conference & Events Office
Manager to
have overall departmental responsibility for all C& E enquiries and
client relationships.


* You
and your Co Ordinator’s will be responsible for dealing with all incoming
conference & event enquiries; show arounds; contracting;
administration and managing client relationships including corporate as
well as agency.


* Ideal
candidates should have strong experience in a similar position, ideally in
a full-service hotel, and have sound administrative, communication and
computing skills.


* Previous
experience in Opera and Sales & Catering will be a definite advantage.


* You should have an outgoing personality and attention to detail.

* Check previous day bookings and assign appropriately.

* Check
outstanding activities.

* Manage
function diary.


* Collate
function sheets and quality check.


* Issue
function sheets to hotel team.


* Attend
function sheet meeting.


* Team
Rota.


* Manage
conversion & coordination of top bookings (over £40k)


* Check
office daily task list is completed each day.

What We Need from You:


* The
employee should be a positive, pro-active, outgoing, and energetic
individual with a “can do” attitude.


* They
must have a proven track record in converting Wedding, Conference and
Event enquires to confirmed sales.


* A
minimum of 2 years’ experience in a similar Wedding, Conference and Events
or Sales Management role is required.


* An
in-depth knowledge of Opera PMS and S&C is essential.


* The
candidate must have strong organisational and communication skills with a
pride in the attention to detail they take in their work.


* We
are looking for highly motivated person with good business acumen and an
eye for an opportunity and detail.

EQUAL OPPORTUNITIES





















































































RBH Hospitality Management is an equal opportunity employer. We believe in
hiring a diverse workforce and sustaining an inclusive, people-first culture.
If at any point throughout our process you require reasonable adjustments,
please contact careers@rbhmanagement.com

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