Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position of Cleaning Contracts Manager Our very busy client is looking for a Cleaning Contracts Manager to cover a number of schools and academies in the Lincolnshire area. A strong background in educational cleaning would be highly advantageous. Job summary: To perform as a member of the Operational team to retain and drive business from existing customer accounts. Key accountabilities: * Manage the contracts and workforce to the highest standards as assigned by the OM * Attain excellent or at the very least good on all audit card visits * Managing a portfolio of clients based on number of contracts, value and number of employees * Ensure adequate cover for sickness, holiday cover and any absence are implemented * If no cover is in place the CM will be responsible to cover any specific cleaner in person * The CM visits the cleaning team at every customer site at least three times a month * CM carries out audits periodically to check on quality standards at clients premises * Ensure we are exceeding the clients expectations * Recruiting and training of new staff from cleaners through to Supervisors * Provision of timely weekly/monthly contract management reports and information as required * Ensure the quality systems and customer sign off (audit cards) and all paperwork ...