Job Title: CMS Specialist
Location: Hybrid – 3 days onsite at London W1T 3JJ (Fitzrovia)
Contract Length: This is a 6-month contract with the potential for renewal in line with their fiscal year.
Job Description:
* The Digital Technology & Experience team leads the strategy and execution of our e-commerce platform capabilities and branded experiences across our portfolio of luxury and prestige beauty brands globally.
* Our team is responsible for delivering a best-in-class customer platform and branded experiences that drive conversion, loyalty, and bring to life each brand’s unique value and positioning.
Role:
* Reporting to the Business Operations Lead, this role will be responsible for delivering best-in-class site optimization changes to the client UK Brand websites, supporting the trading efforts of the Online teams.
Responsibilities:
* Subject Matter Expert & proficient user of website tools used to support trading activity, including but not limited to below
* Creation of website pages and content slots, components, etc, using assets provided by Digital Design, Creative Studio, and Brand teams
* Set up of Offers meeting Brand team specifications in terms of, but not limited to, qualifications, exclusions, content, T&Cs, and website display
* Offers QA support where needed, adhering to guidelines provided by the QA team
* Implement search recommendations & SEO improvements to the site using the tools accordingly
* Acts as ‘Brand Guardian’ for a handful of our Brands, becoming the subject matter expert within the team for all things CMS & Offers when it comes to your brands
* Actively contributes to improving team processes and ways of working
* Presents work to stakeholders, effectively communicating rationale and promoting best practice
* Works in close collaboration with Digital Design and other Corporate functions on key collaborative projects
Skills & Qualifications:
* Experience using content management tools with a good knowledge of all aspects of basic HTML, CSS, SEO, and Accessibility
* Experience using a breadth of eCommerce tools to drive trade activity
* Good attention to detail with a problem-solving technological mindset
* Experience setting up offers and understanding business logic and mechanics
* Experience working with Designers
* Experience using workflow tools such as JIRA
* Energetic, enthusiastic, and with a proven ability to work in a team-based environment
* Good interpersonal, communication, time management, and presentation skills
* Able to perform under pressure and meet deadlines in a fast-paced and changing environment
* 2+ years of eCommerce experience