Overview
Dental Receptionist - York, St Saviourgate Dental Care. We have a rare opportunity for a dental receptionist to join our practice. Our friendly and knowledgeable team provide a relaxing and professional environment ensuring we deliver the best possible care. We offer a wide range of dental treatments from routine care to specialist treatment including implants, Invisalign and periodontal supportive therapies. You will be the first point of contact for every customer.
Based in the historic city of York, St Saviourgate Dental Care puts patient care at the forefront of what we do.
Responsibilities
* Meeting and greeting patients, providing a great first impression and patient journey
* Booking and amending appointments, answering the phone, updating patient records
* Co-ordinating the care packages for our patients that have been provided by our clinicians
* Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
* Excellent customer service skills face to face, on the telephone and via email
* Supporting the Practice Manager and clinical team with the smooth running of the practice
* Handling payments
* Accessing sensitive information whilst maintaining patient confidentiality
* Ability to be positive and professional in a fast-paced environment
* Previous administration or receptionist experience, preferably within a healthcare setting
* Strong communication skills face to face, via telephone and email
* Proficient with Microsoft Word and Outlook with overall strong organisation skills
* Previous experience with promoting company products and services
* Preferred Dentally experience
Qualifications
* Full-time role - Monday to Friday 8.00-17.15
Benefits
* Competitive pay rates and the opportunity to increase this through training and development
* Access to MyHealthcare for support, advice and treatment for health-related issues, including remote GP, physiotherapy and mental health support; MyHealthcare Allowance (annual, redeemable against Bupa healthcare products, value approx. £350)
* My Bupa Extras - discounts at retailers and tools to support financial wellbeing
* Discounts at gyms and fitness facilities across the UK (online digital fitness options included)
* Mental health support via Employee Assistance Programme (EAP), Family Mental HealthLine and Personal Energy wellbeing programme
* Discounted dental insurance for you and immediate family members
* Additional health and wellbeing benefits including Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Menopause Plan
* Wagestream - access income before payday
* Career pathways and support throughout your working life with Bupa Dental Care
* Many more benefits; ask us for details
So why wait? Apply now to be part of a brilliant team. To find out more about working with us, find us on LinkedIn, Facebook and Instagram. Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.
Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. Bupa Dental Care is an equal opportunities employer.
Close map, Shop discounts (over 700 stores) - Health and wellbeing discounts - Discounted dental insurance - Free CPD - Employee referral scheme - And many more!
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